I wrote he have been very nice, and he did what he could, sorry for the misandersteding, I did not mean that he doesn t want to do anything, but only that it is not possible to repair the bike without a expert.
As I told, English is not my language, and it needs a lot of time and energy for me to write all these mails.
As I told, I am a customer, and i bought a very expensive e-bike ( in my opinion it is very expensive, compared with the bikes I see in my places ) and I expected that the bike should at least work....... really I expected that it should have been better than the other I see, but now I would be happy if it could ride as any other e-bike.
Dick send me a list over people that produce/import e-bikes in Italy, I can try to ask if someone can help me, but I think anyway the producer should repair the bike, but send it to UK is very expensive, so I am obliged to try to find someone here that can repair it, even if I must pay for all, because I don t know if the warranty are good, the bike is new, and it is really a scam that it was sold with known defects and no one have responsability for it, as the German doesn t replay at all.
Could he sell a defected bike without say anything about it? And why if the factory knew about it why did you let him do it, without any advice to the customers, not to the ones that bought it on e-bay at least?
I told, you and Dick seems to be very nice, and are sure ok, but I can t be happy with the Wisper, because it doesn t work at all, and the worst is that it was a known defect... really a pity.
Now Dick send me that :
* Business type: manufacturer, exporter
* Address: Via Roma 60, cogollo del cengio, VI Italy 36020
* Telephone: 00390445 320173
* FAX: 00390445 320173
* Web Site:
http://www.lukas-two.com
* E-mail: Send Email to Lukas Two
I will try to call this one tomorrow ( today it is holiday in Italy ) to see if someone can repair the bike, if not I will be obliged to send the bike to you to repair, as the German disappeared and anyway he is not the producer, only a seller.
Any suggestion about how can I send the box without pay so much money, the prices are really expensive !