My main concerns were reliability and an adequate spares / servicing backup.
This site became my principal source of information before I acquired an e-bike and the pearls of wisdom reflected in the various threads were most helpful.
I had serious concerns about many of the distributors who appeared to be here today gone tomorrow outfits which I suppose always is the case when relatively new products come to market - all jump in in the hope of making a quick buck and stuff the consumer when the thing goes wrong. As the market matures and there are more dedicated cycling retailers providing a full service to the customer then these worries will no doubt recede.
Allied to this is the location of most of the manufacturers in China and the fear of a lack of spares being readily available or not available at all as the manufacturer has changed spec. The U.K. must be a pretty small market in global terms and our current legislation does nothing to help and the sooner EU regulations are adopted the better as we will then become part of a much bigger EU market place for Chinese manufacturers who don't have to modify their products for little old England.
|