In "CYCLURBA" Forum (French "PEDELEC "Forum) :
Batterie et chargeur NiMH pour le Suède : du nouveau ! Forum Cyclurba. Velos electriques Giant
you can go to "vélo électrique Giant" if you understand French (or Babelfish...), there is a very recent thread about Suede battery; it tells that Giant France makes refitting new its bad batteries (the same NiMh) from "CIBLENERGIE" (French dealer for all kind of batteries) ... but you have to get (purchase!) a new charger, since the standard one are not kind with the batteries
(the old charger, such as the one I have, makes "burning" too much the battery just before it shut the charging process; the solution with the "old" charger should be first to measure the voltage/tension and then to know how long time, depending how many miles, is enough to shut/cut the charging process, much before the battery is hot under the fingers!).
In this thread, there is a quite different "mode d'emploi" telling how to manage in different situations regarding how and when charging the battery with its new charger.
We're not at all happy to have to buy a new charger (and battery!) soon or later, since it's because the standard one is "poor" (not good) that we'll have all our batteries dead quicker than with other NiMh electric assisted bikes; "HopeThalidon" in the French thread is asking his dealer to get a new charger without paying anything since it must still be under warranty: wait and see...
About the price, I'm still waiting for a quote and would tell you when I know something.