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  1. I

    BBS01 Issue

    Not getting any error messages or codes on the display. That works as if there is no issue. I'll try the brake cutoffs. Thanks for the suggestions.
  2. I

    BBS01 Issue

    Thanks for taking the time to respond. It sounds like something I could do but I might opt for taking it back to Woosh. The motor has a 1 year warranty so it might be better to go down that route rather than start dismantling it. It's very disappointing that this happened so quickly but it...
  3. I

    BBS01 Issue

    Thanks for responding. I can confirm there is no error code. I filmed a short video (50 secs) to show the symptoms if you have the time to watch it. https://www.dropbox.com/s/r43izbkcl2xz94p/20170731_234951.mp4?dl=0
  4. I

    BBS01 Issue

    I mean that, from being powered off, if I power up the system via the thumb control and press the throttle there is no action with the motor, it is silent and it does not respond to the throttle. If I get off the bike and move the bike backwards until the pedals start turning, lift the bike up...
  5. I

    BBS01 Issue

    Hi all, I got a lot of great information from this forum before purchasing my BBS01. I purchased and had Woosh fit the BBS01 on a brand new Cube Cross Pro 2017. I've had the bike for 2 weeks and all was well. The performance of the motor exceeded expectations. However a week ago the pedal...