Search results

To update this. Whoosh have addressed and fixed all my problems. If I could, I would remove this thread purely because I feel it is not a fair reflection on the attention that the business have done in responding to my issues. So kudos to them and I'm happy.

Thanks to everyone for the advice. I must say that Whoosh are being extremely helpful on my problem and sympathetically so, as this does not seem to be a common issue with the kit concerned. Obviously the Easter Holiday period was not helpful to all concerned and I was also away visiting my wife...

I have to add. I'm not particularly interested putting this problem out in public. But I believe there must be someone out there who knows 1) Why the battery loudly pops/cracks when it's connected? 2) Is that even safe for testing purposes? 3) I'm I wasting time and effort on this? I've tested...

I sent an email on the 11th April to say confirm I'd received it, here is a copy: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thanks for the return. To let you know this did not fix the issue. I attached the battery, it gave a loud "pop" when fitting. I tried switching on the LCD which switched on and...

Around Christmas I bought the £599 ebike conversion from Whoosh which I fitted it to a dawes discovery 101 and it was excellent. Other than the handlebar controller didn't show the battery level, which I thought I could just put up with. After around seven journeys in it packed in on the way...