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Customer service is dreadful. The tyre on the new wheel exploded mid-journey. The CS was - learn to change a tyre! This to my husband who's been fixing bikes since he was 8. After web searching, he discovered that it is possible for the inner tube to get minutely trapped between the tyre and...

I added a Swytch battery to my much loved road bike 18 months ago. It's been transformative. But I do have problems with the power switching in and out randomly. We started thinking that the sensors might be getting dirty. Then that it's sensitive to gear changes to match speed and slope...