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On one hand I really wanna get the motor working cause my commute is 20 miles and cause I'm not the most experienced on hills it takes me about 2 hours. I'm really tempted just to buy a new battery and gamble on the fact the company gets forced to refund me (as is my legal right). On the other...

Thank you (both) for your responses btw ! If worse comes to worse, I will have to try that :( . I have all the gear but no idea or confidence to do it. It's kinda strange cause I've just tried to replicate the issue and it seems to happen instantly when light contact is made to the underside...

Update: https://drive.google.com/file/d/1NzJJztgu-YnmxVP4ze_IgZfY5rcvqxPj/view?usp=sharing Contacted the company, they are refusing to organise a collection saying I have to cover it (not true, fault was developed and notified in 30 days I am convered by the consumer rights act of 2015). Now...

Hello. First time post I recently brought a Bafang 250w with a 36v 20Ah rear battery (860c display) However, it keeps cutting out. Sometimes when going over bumps but usually there is no rhyme or reason to it and it just happens. I am starting to think the BMS is faulty (no idea, reading...