Hello again folks,
Yesterday I popped along to my LBS thinking just to pick up some slime for the back wheel.
Unfortunately when I got there I discovered I had a broken spoke, so ended up booking in for a repair. I said I would source the spokes, since they're non-standard, and I expected Cyclotricity to be able to offer support.
That's where the buzzkill begins, on getting home and finding the support number I was on hold for an hour with no joy. To add insult to injury the Cyclotricity site popped up an annoying chatboit with fake "support". After the hour I decided to take matters into my own hands and departed for another bike shop - the one I entrusted with my tandem rear wheel build.
Arriving there they had the necessary spoke measuring tool and sold me 18 BMX wheel spoked that should enable LBS to rebuild half my back wheel. Can anyone verify this may work out? There must be other Cyclotricity riders who have snapped a spoke?
Then the biggest buzzkill of all. I asked expert bike shop for opinions on Ebikes and, whilst they were positive about "fit for purpose" Ebikes it was clear they weren't happy with my conversion. nWhat's more they told me about the data coming out of the Netherlands about accidents and Ebikes, especially with older riders.... Anyway you get the picture.
I am left feeling my back wheel is not adequate with 36 spokes, should really be a 40 spoke wheel with the weights it takes (like my tandem Salsa wheelbuild) but of course this is limited by the motor... Wondering, are there any 40 spoke rear wheels out there?
So, after less than a week my new Ebike is off the road until LBS repair work Thursday week. I'm going to keep trying, but my enthusiasm has really had the edge taken off it now, so soon too!
Es[especially interested to hear back others experience of Cyclotricity support, I am now worried they could be going out of business, so do post and let me know.
Yesterday I popped along to my LBS thinking just to pick up some slime for the back wheel.
Unfortunately when I got there I discovered I had a broken spoke, so ended up booking in for a repair. I said I would source the spokes, since they're non-standard, and I expected Cyclotricity to be able to offer support.
That's where the buzzkill begins, on getting home and finding the support number I was on hold for an hour with no joy. To add insult to injury the Cyclotricity site popped up an annoying chatboit with fake "support". After the hour I decided to take matters into my own hands and departed for another bike shop - the one I entrusted with my tandem rear wheel build.
Arriving there they had the necessary spoke measuring tool and sold me 18 BMX wheel spoked that should enable LBS to rebuild half my back wheel. Can anyone verify this may work out? There must be other Cyclotricity riders who have snapped a spoke?
Then the biggest buzzkill of all. I asked expert bike shop for opinions on Ebikes and, whilst they were positive about "fit for purpose" Ebikes it was clear they weren't happy with my conversion. nWhat's more they told me about the data coming out of the Netherlands about accidents and Ebikes, especially with older riders.... Anyway you get the picture.
I am left feeling my back wheel is not adequate with 36 spokes, should really be a 40 spoke wheel with the weights it takes (like my tandem Salsa wheelbuild) but of course this is limited by the motor... Wondering, are there any 40 spoke rear wheels out there?
So, after less than a week my new Ebike is off the road until LBS repair work Thursday week. I'm going to keep trying, but my enthusiasm has really had the edge taken off it now, so soon too!
Es[especially interested to hear back others experience of Cyclotricity support, I am now worried they could be going out of business, so do post and let me know.