Giant ebike clicking noise

Jamie82

Pedelecer
Jul 4, 2013
131
22
Only had my bike a week. I didn't notice it straight away as it's worse off road but there is a clicking noise coming from the front somewhere. I can't tell where. I'm gonna take it back to the bike shop but first want to know if anyone here has any ideas? You can hear it right near the end when I go over the grass, it's pretty annoying

 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
sounds like the forks are loose and not fitted right out the box so id check that first.

the stem bolts hold the fork on not the top cap so if you hold the front brake and try to move forward and there is play its that.
 

Jamie82

Pedelecer
Jul 4, 2013
131
22
I took it back to the shop. He said he thought the shocks were also loose so he undid then tetightened them. The clicking noise is still there but not the handle bars are also slightly wonky.
 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
well if they was loose and you was riding it for a week the head set bearings could now be damaged and need replacing.
 
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Jamie82

Pedelecer
Jul 4, 2013
131
22
Are they expensive? They should sort under warranty anyway. They even told me to carry on riding it today even though it's making noise. And I'm taking it back in tuesday.
 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
https://www.ebay.co.uk/itm/FSA-Headset-Bearing-Kit-1-1-8-1-3-8-1-1-4-Tapered-Orbit-Headset-Bearings-/302623905098?var=&hash=item4675ca554a

you can ride it but the noise probable wont go away if a bearing has been damaged so will need to be replaced tho they should of checked this but i bet they just tightened the bolts and not even bothered to remove the forks and checked and regressed the bearings.

if you was riding hard of road with the forks loose like that you could of ripped them out of the frame and destroyed the bike esp over jumps.
 

Jamie82

Pedelecer
Jul 4, 2013
131
22
That's not good. Wish I was a bit competent with this stuff myself. Ye he just tightened them, he was busy, took all of a minute doing it. And like I say bars aren't even straight. Hopefully when I take it in Tuesday I don't pick it up with exactly the same problem I took it in with
 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
well you have all weekend to watch gmbn now ;)
 

Jamie82

Pedelecer
Jul 4, 2013
131
22
I've had a feel for play in the headset and can't feel any. Tried several times from several angles and I'm sure I'd feel it. Watched a few videos showing play and mines definitely not like that.
I'm thinking maybe it's coming from somewhere else
 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
you wont feel it now its tight but if it keeps clicking then id bet it was the bearings if you cant sus where it is coming from now.
 

oyster

Esteemed Pedelecer
Nov 7, 2017
10,422
14,609
West West Wales
Don't know what to say. My Giant sounds very different!

I certainly get some motor noise but little else.
 

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
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Fat Rat

Esteemed Pedelecer
Jun 7, 2018
1,903
726
UK

soundwave

Esteemed Pedelecer
May 23, 2015
15,973
6,292
you want to put some lube on the inside of the seat post the tube where it goes in to as dont put it on the post or it will squirt out when u put it in.
 
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