Well, I dont know if its just my luck, but Im getting a bit peeved yet again with all things bike. Had several issues with ebikes since I first started out with one early last summer. Wont go into all that again, but thought I had finally got some luck rolling wiht me. Last weekend, I replaced the chain on my cyclotricity stealth as I had covered 1600 miles in 4 months...mostly worry free. First commute back on it, the chain is jumping on the rear cog, and comes off a couple of times. I called in at the local independant bike shop who apparently have a good reputation for repairs. The rear freewheel is work on the main gears i use, so they need replacing, along with the derailleur as one of the wheels got damaged when the chain last dropped off. I am given a quote, and told that it could be done for me first thing the following morning, and would be given priority as I am a cycle commuter. Great, I thought. One day working from home would be fine while its getting sorted, and the price sounded reasonable too. I am sat here the best part of a week later, waiting for my bike back. 3 days on the tram at 7.50 a day. Not impressed. Going back to the day it was supposed to be done, I get a phone call late in the afternoon...there is a problem. They couldn't get the derailleur off apparently as the retaining screw was worn. Can I wait until Thursday? They are closed Wednesday, so it would be done as a priority on Thursday. Thursday arrives, no phone call, so i drive round on the way back from the tram station on the way home. Bike is up on the stand being worked on. Apparently they had cut off the bolt that holds the derailleur on, and it was just a case of fitting the new one.. I would get a phone call before closing to say it is ready. An hour later...we have a new problem. The rear hanger is bent and could do with replacing....we can bend it back but wouodnt advise that. We can order one and it will be here tomorrow (Friday) or Saturday at the latest and we will have it done as a priority. No contact until I call them today, Saturday an hour before they are due to close. Oh, you are calling about the "cycl_atrocity"? We are working on it...we will call you back it should be today. So, I guess they dont like my bike? Closing time is 430pm, and still I have not received a call. So maybe my decision to stay away from halfords wasnt a good one!