Smart ebike repair

[Philip Morris]

Hi
I have just joined but owned ebikes for 5 years, my current one is a Smart bought from Mercedes in Colindale
The power connection is broken after I dropped the bike but Mercedes are not doing repairs any more
Does anyone know a place in NW London that can fix it?

 

[flecc]

This dealer has an any make e-bike repair service:

London Electric Bike Shop
183 York Way, London, N7 9LN

TETSLondon@gmail.com

Their website repairs page is on this link
.

 

[Deleted member 4366]

That's not an easy repair. It's a Bionx motor. They normally split in the middle, so you have to un-spoke them to get the motor apart, then rebuild the wheel afterwards.

Rather than take it to Mercedes, you could try a Bionx dealer. I doubt that any other bike shop can fix it because you need special equipment to deal with the software.

 

[Philip Morris]

This dealer has an any make e-bike repair service:

London Electric Bike Shop
183 York Way, London, N7 9LN

TETSLondon@gmail.com

Their website repairs page is on this link
.

Thanks I will call them to fix up a date to take it there

 

[Deleted member 4366]

Thanks I will call them to fix up a date to take it there

Be prepared to get totally ripped off.

Your bike is worth about £500 to £750 in good working condition.

There's a lot of nice ebikes for sale in the price range £1000 to £1500.

 

[Philip Morris]

Be prepared to get totally ripped off.

Your bike is worth about £500 to £750 in good working condition.

There's a lot of nice ebikes for sale in the price range £1000 to £1500.

Thanks and getting a new bike is a possibility but even to sell it I need to get the broken cable fixed

 

[Philip Morris]

That's not an easy repair. It's a Bionx motor. They normally split in the middle, so you have to un-spoke them to get the motor apart, then rebuild the wheel afterwards.

Rather than take it to Mercedes, you could try a Bionx dealer. I doubt that any other bike shop can fix it because you need special equipment to deal with the software.

Thanks for the information, I have checked it and the power cable is slightly sheared so will access to the motor still be required?