Thank you forum! & a few thoughts about buying an e-bike.

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Wander

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Aug 8, 2013
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But that doesn't make you right.
I once ordered a photocopier. The quote said it came with a stand. When it arrived without a stand I contacted the supplier. They said that the honest truth was that they hadn't included it when they had priced the quote but had included it as part of the description by mistake.

Did I insist that they supplied it within the price? Well I could have & they wouldn't have had a leg to stand on. What I actually did was suggest they supplied it at their cost price. They of course readily accepted my offer.

Sometimes life is all about doing the right thing & not all about being a barrack room lawyer. Some of us believe in that, others clearly don't.

Oh and the ASA did not make a Ruling in this case. Here is their list of Rulings containing the word cycle so you can check
 

Wander

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Aug 8, 2013
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Note jonathan75's post #269414 that my post above was in response to has been deleted.........
 

JohnCade

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May 16, 2014
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What you don't grasp is her understanding of the advert is irrelevant.

The judge is this case is the ASA.

As soon as that went against 50 Cycles, they were badly on the back foot.
As I said before that was just an email reply from some clerk there. There was no judgment and no ruling by the ASA. Wander has also pointed that out further up this thread and it was stated on the other one too if I remember right.

She got her money back by blackening the name of the dealer and threatening to continue to do it, not because she had any kind of case. They paid her to shut her up and avoid further reputational damage.
 
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jonathan75

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Apr 24, 2013
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I once ordered a photocopier. The quote said it came with a stand. When it arrived without a stand I contacted the supplier. They said that the honest truth was that they hadn't included it when they had priced the quote but had included it as part of the description by mistake.

Did I insist that they supplied it within the price? Well I could have & they wouldn't have had a leg to stand on. What I actually did was suggest they supplied it at their cost price. They of course readily accepted my offer.

Sometimes life is all about doing the right thing & not all about being a barrack room lawyer. Some of us believe in that, others clearly don't.

Oh and the ASA did not make a Ruling in this case. Here is their list of Rulings containing the word cycle so you can check
OK it's not a ruling. However it is most certainly a finding, and it has legal effect. The effect is that if the advert isn't removed immediately then the ASA will make an informal request for the advert to be removed, and if that isn't agreed to it will make a ruling.

I think you're wrong about definitely having a right to insist that the photocopier stand be supplied. The rule in Hartog v Colin & Shields is I think capabIe of being interpreted with generosity to suppliers.

However more importantly, your point about a small problem with a photocopier is very different to a large problem with a costly consumer purchase where supplier mistake concerning the promise made, isn't even slightly at issue.

You seem to be saying that whether I who agreed with the OP am right or wrong about the law, whether she is right or wrong in law, she is still being unfair, that the law has no relevance to fairness in this instance. Yet then when you explain why you think she was being unfair, your only argument seems to be that you think she was wrong in law. Baffling.

The law of contract in consumer cases is incredibly fair in the vast majority of cases, likewise equity. What is fair shapes more than anything else, both the development of the law, and the outcome of any proper legal analysis.

The reason I deleted my post is because this could go on for a while, and it's a waste of time. I think you're wrong about the law, and you're arguing in a very hostile way about what you think the law is, without it being obvious that you understand it. Your ad homs about lawyers understanding law in a matter which you yourself insist is legal, just compound the pointlessness of this discussion.
 
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Wander

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Aug 8, 2013
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The reason I deleted my post is because this could go on for a while, and it's a waste of time. I think you're wrong about the law, and you're arguing in a very hostile way about what you think the law is, without it being obvious that you understand it. Your ad homs about lawyers understanding law in a matter which you yourself insist is legal, just compound the pointlessness of this discussion.
You just don't get it do you.

I am NOT arguing what the law is. I am not a lawyer any more than I suspect that you are. I, like may others, can look behind the law & decide what's right & what's wrong.

I'm with JohnCade on the ASA point.

As for the pointlessness blah, blah, well you couldn't resist, making the longest post in this thread coulld you?? ;);)
 
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