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  #11 (permalink)  
Old 26th February 2008, 11:14
Wisper Bikes Wisper Bikes is offline
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Default Niggles

Hi Mandy

The German bike is fine especially at that price!!

The New Forest event was not a busy as we had hoped for so this year we are treating it more like an open day, if other manufacturers want to come they would be very welcome, I thoroughly enjoyed last year and met lots of people from the Pedelecs site even the famous Flecc! I do hope you can make it.

Have you heard anything about Presteign this year?

The problem with the expense of properly marketing e-bikes is that all marketing activities will have to be paid for by you the customer in the price of the bike, and we are already experiencing pressure to keep prices down. This is at a time when because of the Chinese engineers wanting to be paid a fair wage and the high cost of new battery technology prices are going up very quickly.

So......... we can sell more bikes if we spend more on marketing, but if we put the price of the bikes up we sell less bikes, Catch 22!

Best regards David
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  #12 (permalink)  
Old 28th February 2008, 22:48
Mr unsure Mr unsure is offline
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Angry 905e cutouts

Can someone at wisper please explain why my 905e has cutout 3 times in 2 days, on a bike that is 4weeks old, ?????????????.

Also see thread 905e battery Help

Bob
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  #13 (permalink)  
Old 29th February 2008, 12:54
Wisper Bikes Wisper Bikes is offline
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Red face Hi Bob do you have a phone?

Hi Bob

I have left you a PM.

Try calling the shop where you bought the bike.

The telephone number is 01425 627 641

Best regards David Miall, Director, Wisper Bikes

miall@aol.com
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  #14 (permalink)  
Old 4th April 2008, 19:06
michael michael is offline
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Default whisper 905e not working

Hi David

I purchased a 905e of ebay (a1chalky) having got the bike home i have not rode it more than 100mtr when everything just went dead. I have charged the battery for 12 hours but it is still not showing any power on the meter The only time i can get the meter to light up is if i put it on charge with the key switched on it the shows as a flat battery. The bike was brand new in January 08 so i find it hard to accept there can be much wrong here can you help please? i am very disappointed as it was bought for me to be enable me to get out and about as i cannot walk more than 50mtrs as i have Multiple Sclerosis. I have tried ringing the phone numbers on your website but they are just dead and any emails i send are returned as undelivered i just hope that this is not going to be my first and last experience with an electric bike
Hope you or anyone else can help

Michael
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  #15 (permalink)  
Old 5th April 2008, 00:06
Mandy Mandy is offline
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Quote:
Originally Posted by michael View Post
Hi David

I purchased a 905e of ebay (a1chalky) having got the bike home i have not rode it more than 100mtr when everything just went dead. I have charged the battery for 12 hours but it is still not showing any power on the meter The only time i can get the meter to light up is if i put it on charge with the key switched on it the shows as a flat battery. The bike was brand new in January 08 so i find it hard to accept there can be much wrong here can you help please? i am very disappointed as it was bought for me to be enable me to get out and about as i cannot walk more than 50mtrs as i have Multiple Sclerosis. I have tried ringing the phone numbers on your website but they are just dead and any emails i send are returned as undelivered i just hope that this is not going to be my first and last experience with an electric bike
Hope you or anyone else can help

Michael
Hi Michaael
I am so sorry you are having problems with your 905e . I have a 905se bought on ebay from Germany and love it.
It may be the contacts or the fuse blown? You say you rode it for 100 metres no problem?
If there is a serious problem and you used Paypal then you can raise the problem with them?
I am hoping it is something simple like I have suggested so fingers crossed for you Michael so you can start to enjoy your bike.
David is very helful and will almost certainly guide you in the right direction.
Keep us posted
Kindest Regards
Mandy
__________________
Mandy
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  #16 (permalink)  
Old 5th April 2008, 07:23
stokepa31
 
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Quote:
Originally Posted by Wisper Bikes View Post
Hi Mandy

The German bike is fine especially at that price!!

The problem with the expense of properly marketing e-bikes is that all marketing activities will have to be paid for by you the customer in the price of the bike, and we are already experiencing pressure to keep prices down. This is at a time when because of the Chinese engineers wanting to be paid a fair wage and the high cost of new battery technology prices are going up very quickly.

So......... we can sell more bikes if we spend more on marketing, but if we put the price of the bikes up we sell less bikes, Catch 22!

Best regards David
I agree with you David over rising costs in China and that of new batteries but how do you intend to grow the business beyond an organic level. I don't want to tell you how to suck eggs and i'm sure you are enjoying good growth in sales anyway, but if ebikes are to become more than a niche product, someone needs to bite the bullet and put a national marketing plan into effect backed by higher volumes of bikes being available. We live in a society which is inherently lazy (present company excluded ) and is facing a crisis in terms of obesity & lack of exercise. This coupled with awareness of climate change and the ever increasing cost of fuel mean that the time is perfect for pushing your product.

Most people on here will give you plenty of anacdotal evidence of the infectiousness and popularity of an ebike and i'm sure you have evidence that confirms this. prices are steep (industry wide) for a quality bike but the payback when compared to car running costs is very quick. I do feel government could help more by maybe reducing import taxes on goods that are beneficial to health and kind on the environment and perhaps increase the upper limit on the cycle to work scheme (is anyone lobbying government on these issues?) but thats a whole new kettle of kippers.

I would be interested to hear your views (and other companies) on where you feel the marketplace is and what the future holds. I have made some sweeping assumptions above but I do believe there is a mass market waiting to be tapped by the right company. You make good specification bikes, seem to provide good customer satisfaction based on what we read in here and also seem to have have a bike of wide appeal aesthetically. I think you could make a pot of cash as well as improve the health of the nation and save the planet if you take the risk of expansion.

Kind regards
Paul
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  #17 (permalink)  
Old 6th April 2008, 09:56
Wisper Bikes Wisper Bikes is offline
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Default Problems with your bike

Quote:
Originally Posted by michael View Post
Hi David

I purchased a 905e of ebay (a1chalky) having got the bike home i have not rode it more than 100mtr when everything just went dead. I have charged the battery for 12 hours but it is still not showing any power on the meter. I have tried ringing the phone numbers on your website but they are just dead and any emails i send are returned as undelivered i just hope that this is not going to be my first and last experience with an electric bike
Hope you or anyone else can help

Michael
Hi Micheal, I was disappointed to read that you are having problems with your 905e. Obviously there is a problem with your bike which is more than likely going to be simple to fix. Where do you buy the bike from?

I am sorry that you are having problems with contact numbers but apart from the New House Farm number (we have moved and the website won't be updated until next week) they are all working.

Try calling Doug or Phil at the New Milton Shop I am sure they will sort out your problems for you. They are normally there all weekend.

Douglas Gosling
Director
Wisper Bikes
Bashley Cross Road
New Milton
Hampshire
BH25 5SZ
01425 627 641
expomission@yahoo.co.uk


David Miall
Director
Wisper Bikes
75 Oakhill Road
Sevenoaks
Kent
TN13 1NU
01732 452004
david@wisperbike.com
miall@aol.com (home)

Any problems please let me know.

Best regard David
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  #18 (permalink)  
Old 6th April 2008, 10:24
Wisper Bikes Wisper Bikes is offline
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Quote:
Originally Posted by stokepa31 View Post
I do feel government could help more by maybe reducing import taxes on goods that are beneficial to health and kind on the environment and perhaps increase the upper limit on the cycle to work scheme (is anyone lobbying government on these issues?) but thats a whole new kettle of kippers.
Hi Paul

Thanks for your interesting comments regarding Government. We in the e-bike industry are very lucky by comparison to the push bike market. We pay 6% although I believe that is to rise or has just risen to 7% duty.

If you want a Chinese non electric push bike you have to pay the 7% plus an extra 49% dumping tax plus 17.5% VAT (all compounding). Hence if you buy a decent Chinese push bike out of china for say £200.00 a further £175.00 has to be paid to the chancellor! Consider further that if the retailer sold the bike for £750.00, up to £300.00 income tax would have been paid by the purchaser and a further £90.00 employers contribution would be paid by the purchasers employer. Not a bad scam £565.00 (roughly) in tax on a bike that cost £200 out of China! That's without considering rates paid on the retail outlet, VAT on all the services to the outlet and if the retailer actually had the audacity to make a profit! A far as I can make out, the Government is simply not interested.

Best regards David
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  #19 (permalink)  
Old 6th April 2008, 10:57
Wisper Bikes Wisper Bikes is offline
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Default

Quote:
Originally Posted by stokepa31 View Post
I would be interested to hear your views (and other companies) on where you feel the marketplace is and what the future holds. I have made some sweeping assumptions above but I do believe there is a mass market waiting to be tapped by the right company. You make good specification bikes, seem to provide good customer satisfaction based on what we read in here and also seem to have have a bike of wide appeal aesthetically. I think you could make a pot of cash as well as improve the health of the nation and save the planet if you take the risk of expansion.
Hi again Paul,

I absolutely agree with you, according to Extra Energy Germany, 200,000 e bikes were sold in Europe last year, where as in access of 20,000,000 pedal cycles were sold in the same period. We absolutely believe that within the next few years the number of electric bikes will exceed 10% of all bike sales and the European market alone will be worth in access of 2 billion €.

As you are no doubt aware, there are many models of electric bike on the market ranging from the cheap Chinese models for local Chinese use that can be bought for about $200.00, through to the Japanese Panasonic made from Titanium and Polycarbonate that*retails for more than*$7000.00.* It goes without saying that this wide price range is the same*for most products from cars to washing up liquid.

It is our opinion that a good quality mid range e-bike if marketed properly and backed by;
A strong easily recognised corporate image, supported by global and local marketing
A solid and dependable warranty
Constantly available after sales service
Good technical support through local service centers

will become a very strong contender in what is likely to become a hard fort but profitable market.

It is very rare to find an opportunity*such as*this, a new market that is not dominated by one of the multinationals, we do believe however that*the big players*will be coming to the market soon.* That is why*it is most important to build a strong brand as early as possible and create a multinational partnership to promote and drive that brand.

Rather than simply setting up global dealers and distributors we are in the process of setting up "The Wisper Partnership", if you would like full details please drop me a line.

The Wisper Partnership concept is not only about buying power and marketing, but also the pooling of ideas and market intelligence from colleagues all over the world. By the sharing ideas and local knowledge Wisper Partners will jointly have the*intellectual power, research and development capabilities of any of the larger companies who eventually come to the market, but will also have the ability to move very quickly.

As an example: Our New Zealand partner Anthony Clyde has just presented drawings of a superb and innovative kit that converts a standard push bike into an e bike. Anthony a keen mountain bikes and electronics engineer has been working on this project for some time as he feels that kits currently available are too cumbersome and difficult to fit. Through the Wisper Fund we have now started tool design and will have the Wisper conversion kit on the market for early 2009. It will marketed through the Wisper Partnership a royalty will be paid to Anthony in NZ for each unit sold.

To sum up Paul, I fervently believe in the market, but it has been very tough and expensive to get even this far. Our bikes are now being produced in quantity and are being shipped all over the world. According to our cash flow forecasts we will have the "where with all" to launch a strong marketing and advertising campaign for the 2009 season, but as my accountant says, "there are lies, damn lies, statistics and cash flow forecasts!" We will see.

Best regards David

Last edited by Wisper Bikes : 6th April 2008 at 11:03.
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  #20 (permalink)  
Old 11th April 2008, 10:23
ElephantsGerald ElephantsGerald is offline
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Default

I've struggled to find information about your current models, and I know others have too:
Quote:
Originally Posted by biggiles View Post
For some odd reason, I simply can't find any information on the 905e vs the 905se on the Wisper website- only on this forum!
It seems to me theres a lot of interest in your bikes, but trying to find out anything about them is a frustrating business.

Is there any reason why your web site only gives info on the old models?

Having emailed doug@wisperbike.com I was sent a specification/price list/catalogue which contained all the info I was looking for.

Why don't you make this document downloadable from your web site, or post it here in the forum?

Regards,

ElephantsGerald

Last edited by ElephantsGerald : 11th April 2008 at 10:26.
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