Any Questions?

[Wisper Bikes]

Hi Pedelecers all and welcome to our clinic.

I'll try to get on to the Pedelecs site on a daily basis so would normally be able to answer questions within 24 hours. If I don't know the answer to your questions I will find it and get back to you but this may take a little longer so please be patient.

It would help if any new questions are posted on a new thread.

I would welcome any help from all the Pedelec Gurus out there.......... so feel free to add to any threads that you feel knowledgeable about.

Best regards David Miall

Wisper Electric Vehicle Co Ltd
01322 313650
wisperbikes

[Mandy]

Originally Posted by Wisper Bikes

Hi Pedelecers all and welcome to our clinic.

I'll try to get on to the Pedelecs site on a daily basis so would normally be able to answer questions within 24 hours. If I don't know the answer to your questions I will find it and get back to you but this may take a little longer so please be patient.

It would help if any new questions are posted on a new thread.

I would welcome any help from all the Pedelec Gurus out there.......... so feel free to add to any threads that you feel knowledgeable about.

Best regards David Miall

Wisper Electric Vehicle Co Ltd
01322 313650

://www.WisperBikes.co.uk"]wisperbikes[/url]

Hi David

I would like a full SE user manual as only have the E manual which is helpful but not appropriate for the SE.
I have seen so many theries on the buttons used that are confusing I would like to see it in an easy to read format.
Is one available?
Whilst I know I purchased my bike in Germany there must be an easy guide somewhere as to what the combination of button pressing produces?
Many Thanks
mandy

[Mandy]

Originally Posted by Wisper Bikes

Hi Pedelecers all and welcome to our clinic.

I'll try to get on to the Pedelecs site on a daily basis so would normally be able to answer questions within 24 hours. If I don't know the answer to your questions I will find it and get back to you but this may take a little longer so please be patient.

It would help if any new questions are posted on a new thread.

I would welcome any help from all the Pedelec Gurus out there.......... so feel free to add to any threads that you feel knowledgeable about.

Best regards David Miall

Wisper Electric Vehicle Co Ltd
01322 313650
wisperbikes

Help Needed Please

I have recently been riding my SE to work and am happy with it but not altogether.
My problem is that when I am riding along the handlebars do not feel at one with the front of the bike, ie. wheel. They appear to move slightly from side to side in non pedal mode and more so when I pedal This feels very disconserting and I do not feel safe.
The nut is tight and in line with the front wheel but when I hold the front wheel still with my legs and pull on the handlebars there appears to be a little play when I pull the handle bars from side to side, but just a little. You may say that I am not holding the wheel in a static position and whilst this may be the case it does not explain the movement on the handle bars on riding and this is what I feel on the bike when travelling down a busy road in the rush hour, just doesn't feel as one as causes some wobble in the handle bars which leads to instability when cars are rushing past me!!! Yikes!!

I experienced this at first in a less obvious way but just put it down to the rear hub motor as opposed to the front hub motor on my Powabyke and just not getting used to it properly yet? Due to weight ratio etc.
I now don't feel this is the case and need some advice pretty please It just doesn't feel right?
Could it be the bearings or something?

Also off that subject and onto another one, when I went down to the work bike shed tonight I found a long, approx 2 inch (approx 54mm) brand new wood screw coarse thread (probably a self tapping screw?) with an approx 2mm diameter under the front end of my bike? Now okay, this almost certainly does not belong to my bike but I need some assurance that this type of screw is not used? There was no other bikes or cars in an anywhere near to close proximity to my bike at any time and just seems to be a little odd? I looked in the dark and cannot find if I have a screw loose (out) or not? LOL! I seem to remember a clinking like something had dropped off the bike on a bumpyish road on the weekend and stopped and looked but found nothing. Could have been a nut? I also have an outside light and when I got home I looked and still couldn't find anything obviously missing? I don't think the screw belongs but I brought it home anyway, lol.

I am now getting a lift into work tomorrow as I know there is something wrong with the handle bars and hope someone can assist me?

I am going to copy paste this into another thread as am not sure I will receive the prompt response I require? As I haven't on my previous post.
The problem may be a basic one that someone on the forum can assist me with?

Sorry to burden this on you guys.

Kindest Regards

Mandy

[allotmenteer]

Hello Mandy

It could be a loose headset. Here's a link to further information:

Servicing Bicycle Headset (Steering) Bearings

Paul

[Mandy]

Originally Posted by allotmenteer

Hello Mandy

It could be a loose headset. Here's a link to further information:

Servicing Bicycle Headset (Steering) Bearings

Paul

Thanks Paul

and thank you for your speedy reply. I have added this to my favourites and will have a go at sorting it at the weekend.
You know when you feel it just doesn't feel right? Intuition?
Not like I am not used to electric bikes.
Thank You again.
Kind Regards
Mandy

[Wisper Bikes]

Hi Mandy, I do appologise for not being here to help.

Have your qusetions been answered?

Best regards David

[Mandy]

Originally Posted by Wisper Bikes

Hi Mandy, I do appologise for not being here to help.

Have your qusetions been answered?

Best regards David

No worries David

I think I posted a sticky throttle problem on a wrong thread and should have placed it here as didn't get a reply. My throttle got a little bang as the bike toppled against a wall and I had to twist it off on my journey rather than it happening automatically so was a little worrying.
All sorted now though so not to worry.

So are you guys at Wisper going down the new legislation route and providing only on road rather than off road bikes at the max speed of 15MPH?

I only used my trusty powabyke for work but now find myself out and about on the weekends even in February!!
I love the bike and get so many comments and I know the UK version looks the same, superb!
Why don't you guys provide an optional sticker, come banner with your bikes so that it could be attached to the frame. It would have to be tasteful though with your webby details and tasteful enough as an advertisment that people may be willing to attach this to the bike.

I come across people staring at my bike when I come out of shops etc and then when I approach they look uncomfortable but I put them at ease and chat about the benefits etc and they are really interested as never heard of an electric bike!! How can they not? A couple of people noted down the Wisper logo on the frame as I told them you had a webby.

Advertising is the key and whilst it is expensive I feel that is the way to go. How are people going to know that electric bikes exist without it?

I just stumbled across electric bikes 3 years ago and the Powabyke is sort of well advertised compared to others so bought one 3 years ago.

I have visited a few cycle shops in order to purchase seat post, computer etc for my new SE and asked why they don't stock electric bikes? There stock answer was "Well there isn't a demand for the Powabyke" I then took them out to see the SE and they didn't know it existed? lol! In one cycle shop all of the staff were outside and no one in the shop! I was only asking for advice on the seat post, lol! They were intrigued!!

Just think you need to put the benefits out there more and provide the bikes to regular cycle shops.

Well just a thought?

Regards

mandy

[Mandy]

Originally Posted by Wisper Bikes

Hi Mandy, I do appologise for not being here to help.

Have your qusetions been answered?

Best regards David

Sorry David

Yes I am sorted and love the bike and didn't answer that one before my most recent post.

Regards

mandy

[Wisper Bikes]

Hi Mandy, just checking that the throttle is sorted out now?

Further to your comments regarding marketing. Of course you are absolutely right and we will start our marketing campaign as soon as we have stock in the UK.

We are very late in having stock an the shelves because until we had all the little niggles sorted out we really did not want to launch the bike onto the market. The Guys in Germany felt it was OK to go earlier than we did.

However we are now as satisfied that we have a bike that can sell in high quantities without having to worry about quality issues, the UK bike will be in the shops in April or early May although The Electric Transport Shop will some earlier than the General release.

We will be having an open day at Sammy Millers Motorbike Museum in New Milton (New Forest) in May for the press and anyone else who wants to have a go. We will confirm the date as soon as the bikes are on the water.

Thanks again for the constructive posts.

If you ever need to contact me urgently with a question please use miall@aol.com

Best regards David

[Mandy]

Originally Posted by Wisper Bikes

Hi Mandy, just checking that the throttle is sorted out now?

Further to your comments regarding marketing. Of course you are absolutely right and we will start our marketing campaign as soon as we have stock in the UK.

We are very late in having stock an the shelves because until we had all the little niggles sorted out we really did not want to launch the bike onto the market. The Guys in Germany felt it was OK to go earlier than we did.

However we are now as satisfied that we have a bike that can sell in high quantities without having to worry about quality issues, the UK bike will be in the shops in April or early May although The Electric Transport Shop will some earlier than the General release.

We will be having an open day at Sammy Millers Motorbike Museum in New Milton (New Forest) in May for the press and anyone else who wants to have a go. We will confirm the date as soon as the bikes are on the water.

Thanks again for the constructive posts.

If you ever need to contact me urgently with a question please use miall@aol.com

Best regards David

Hi David

Yes the throttle is now all sorted which is a relief and thank you for asking.
Oooh I hope there isn't too many niggles that I should be concerned about with my German model?

There was one last year in the New Forest wasn't there? I was going to come along but cpuldn't make it, I will try and come along this year

I just think a lot of people do not know that electric bikes exist?
I know advertising costs a lot though, but hopefully in the future people will become aware and buy more of them!

Thanks for your help and if I have any urgent concerns I will drop you an email.

Many Thanks

Mandy