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    Can we try harder with customer support

    Trying to buy replacement brake pads for my 905 SE. Emailed customer support asking which of the many generic brake pads advertised on the website I would need. Was "helpfully" told by A_____ in support that I would need Wisper brake pads. After gambling on what looked like my pads and paying...
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    Pedal tightness

    I only really noticed this for the first time today, and i'm not sure if it's simply a side effect of riding an ebike. But i've found my pedals are fighting a lot of resistance. For example if I kick or wind my pedals by hand and then let the the front chain ring rotate backwareds freely, I get...
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    Basingstoke - Wisper 905 SE Commuter

    Just took delivery of my new Wisper 905 SE ebike as part of my employers cycle to work scheme. At 32 years old i'm used to cycling to work 1-2 days a week, but i'm hoping an ebike will get me over the hump (and hills) to enable to cycle commute full time. I'm also hoping to be a leader of...