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I realise this is very subjective, as a newish ebiker 5 months, how loud should a 250w motor be? Full power full assist. Yes probably a stupid question, taking for it’s first service and just curious. Thanks

:DOk now to cheer you all up, do you charge batteries up with the battery switch on or off. If anyone could advise when they stop laughing would be appreciated.

Hi. As a bit of a worrier, I keep reading that a fully charged battery is 42v my bikes are 4 months old, they both only charge to 40.6/.7. Is this normal. Thanks

Hi, I have 2 new ebikes, both 3 months old and kept in a integral dry garage, on 1 bike the chain and cassette always has a light rust on them. I alway clean both bikes and dry lube chains, is this normal? Thanks for any reassurance. Brian

My ebike is 2 months old, and not having any knowledge of how components should working my question is, on cleaning I noticed when rear wheel is spinning and cassette stationary it as slight side to side movement, is this normal, I am asking before phoning supplier and looking a twit. Thanks

Hi, I realise battery chargers get warm but mine seem rather warmer than I am used to. I have never had ebike chargers before, just comparing to other tyoes. Thanks

Hi, I asked about battery cells in Apache batteries, after searching the internet they have LG cells, Thanks to all. Brian

I have an Oxygen ebike, the battery is Apache, would anyone know who manufactures the cells? Many thanks

More advise needed, It doesn’t say in the instruction manual when charging the battery whether the battery switch should be on or off position, Which would it be please

I realise this might seem pointless to most but, I have a 10.2 amp battery with 34 volts remaining, my charger is 2amp. I know for every hour it puts 2amp back in the battery so if I didn’t want to fully charge it say to 39v, from voltage given how long do I charge it for? Thanks

Hi, I have a 20in wheel folding ebike, Had anyone used the Scarborough Whitby track? and would it be suitable for my bike. Thanks

Hi, panic stations dropped battery from about 3 foot indoors onto a thin carpeted wooden floor. No visible external marks/damage. Appears to be functioning ok. Should I be concerned? Thanks from butter fingers.

Hi, as the voltage drops on a ride does the PAS weaken. Thanks

Hi, as a new ebiker I am just getting to charging batteries, when fully charged the using a volt meter it reads 41.6 not 42 volts. Also the chargers only show 41.6 Am I completely not understanding battery voltage or should they read 42 volts when charged. Thanks for any clarity.

Hi, I have a 3 week old ebike, the rear v brake on the chain side doesn’t return freely as the front does, is there an easy fix? I realise it’s in warranty but first service is not due for 200 miles+. The shop is 35 miles away so any help would be greatly appreciated.

How often should battery balancing be? Thanks

My charger has 2 red lights when switched on then 1 green 1 red is this the charged state? Also should battery switch be on or off? I realise fairly daft questions but I really don’t know.

Hi just got new ebike today. Batteries on charge hopefully weather permitting a ride tomorrow. I noticed the batteries have 4 terminals 2 neg 2 pos. how do you check voltage with volt meter? Thanks

Hi, I realise this could win stupid question award, my wife and I are getting two folding ebikes, they come with all the accessories I think we could need ie. bags locks pump bell helmets etc, but not having had a cycle for many years is there anything else I should have?

Hi, is there any validity in charging a new battery for 12 hours to throughly balance the cells. Many thanks