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  1. Drake-601

    Wheel keeps falling off!

    Hi JP. I just wanted to thank you very much for finding this e-bike shop in Bolton and sending me their link. It's about a 30 minute drive from where I live and I left the bike with them for 2 weeks; 1 week while I was away. He managed to salvage / fix the damaged wire caused by the weel twist...
  2. Drake-601

    Wheel keeps falling off!

    Hi Mike. Yes, that's exactly it. When I was having a power loss issue a while back, Woosh and other posters told me that this was likely the issue, which it was! They referred to this part as a Mag (Magnetic) Disk and, so, that's how I now too refer to this part. It does seem to have caused some...
  3. Drake-601

    Wheel keeps falling off!

    I think that is the issue, Chris. I've since spoken to someone who suggested similar; that the fella didn't fit the axel properly and I do recall that he struggled like mad re-fitting the wheel after he installed a new mag disk for me a few months back. Still waiting for an e-mail response from...
  4. Drake-601

    Wheel keeps falling off!

    What a brilliant suggestion! :D
  5. Drake-601

    Wheel keeps falling off!

    Hi Ajax. No, it was a new mag disk that he had to fit after I bought it for him (old one had an nick in the wire of the sensor that sits next to the mag disk) but he did then struggle like mad getting the rear wheel back on a few months ago and I think that's where my recent problems began and...
  6. Drake-601

    Wheel keeps falling off!

    I am angry with him for clearly botching it up and yes, I won't be using him again. And yes also, he's cost me lots of money even before I might have to drag it to Bolton and pay whatever to fix it - I've been on nearly 40 busses in 2 important weeks at work...and he even managed, in a way, to...
  7. Drake-601

    Wheel keeps falling off!

    Sure, Neal. That was how it looked as I rode off and got 10-feet away from his shop the 3rd and last time it came off. From that point I took it off him, didn't attempt to re-attach it / walked it home, came onto Pedelecs and took those pictures.
  8. Drake-601

    Wheel keeps falling off!

    Yes, this is how my local bike fella left it each time. Wel...the brake was working fine but, funny you should say that, the last time the wheel dropped out the rear brake system went too. I'm not sure but I THINK it put pressure on it as the wheel dropped and snapped the pin holding the wire...
  9. Drake-601

    Wheel keeps falling off!

    Hi JP. I've just dropped this bike place in Bolton an e-mail to see if they can help. If so, I'm hoping to fit my bike into my wife's car in the next few days and leave it with them. Hoping the hear from them soon and they can not only fix any damage but properly secure, this time, with torque...
  10. Drake-601

    Wheel keeps falling off!

    Yes, I can clearly see that now. As I've said in another reply, I now believe for one second that the fella put back on any torque washers a few months ago after he installed a new mag disk for me. Very annoyed at that... Yep, I'll have a look to see if that shop is local'ish and thank you both...
  11. Drake-601

    Wheel keeps falling off!

    I will indeed try that Neal and will be careful / hope it's salvagable. I'll then look into getting both torque washers and torque arms installed - I've got the feeling that when he installed a new mag disk for me a few months ago he simply didn't put back on any torque washers! :mad:
  12. Drake-601

    Wheel keeps falling off!

    Thank you JP and, yes, I think I'm starting to realise that with the increase in cyclist, as you say. Thanks again for the reply AND for the link. I'll give that a look.
  13. Drake-601

    Wheel keeps falling off!

    Fab advice and, as always, makes clear sense. I'm about to upload some pics but suspect someone is gonna say, "Yep...that's been (insert bad word) up by a local bike shop not knowing what they're doing with e-bike hubs". I wasn't aware you could post / package the hub to Woosh so thanks for...
  14. Drake-601

    Wheel keeps falling off!

    Mmmm...me suspect so too, Artstu. :oops: Almost too nervous to go and get it and look... That pic looks exactly like my Kudos Tornado rear...or how I'd LIKE to look at least! ;) Thanks for the reply.
  15. Drake-601

    Wheel keeps falling off!

    Hi JP. Thank you so much for your reply and, indeed, for the link too! I am gonna get the bike back in the next hour and intend to both look at that area as well as take some photos to upload; taking it from there with my decision making. Yes, I agree; my local fella who's been set up near me...
  16. Drake-601

    Wheel keeps falling off!

    Very kind! I've just looked up your WEB site, however, and you're in Southend? I'm in Manchester... :rolleyes:
  17. Drake-601

    Wheel keeps falling off!

    Hi Woosh & Nealh, what you have both said now make so much sense in my head and I kept telling my bike fell that I though the issue was twisting the wire that comes out of the hub! He wouldn't listen and offered none of the advice you have both suggested. Sadly, I think there has been some...
  18. Drake-601

    Wheel keeps falling off!

    Hi Woosh & Nealh, what you have both said now make so much sense in my head and I kept telling my bike fell that I though the issue was twisting the wire that comes out of the hub! He wouldn't listen and offered none of the advice you have both suggested. Sadly, I think there has been some...
  19. Drake-601

    Wheel keeps falling off!

    Thanks for getting back to me, Woosh. Problem is, at the mo, my mobile phone also died the other week (aaaarrgh!) and I'm currently using one from the dark ages with no photo ability! My new phone is due to arrive on Tuesday and, from that point, I would be able to do so...I would hope. :(...
  20. Drake-601

    Wheel keeps falling off!

    Hi, I hope someone can help. I came onto this forum a few month ago as I was having power loss issues with my Kudos Tornado. I got some fantastic support on here, which identified the problem with a broken wire leading to the mag disk. I got that delivered and my local bike fella managed to fit...