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Thanks for the information, I have checked it and the power cable is slightly sheared so will access to the motor still be required?

Thanks and getting a new bike is a possibility but even to sell it I need to get the broken cable fixed

Thanks I will call them to fix up a date to take it there

Hi I have just joined but owned ebikes for 5 years, my current one is a Smart bought from Mercedes in Colindale The power connection is broken after I dropped the bike but Mercedes are not doing repairs any more Does anyone know a place in NW London that can fix it?