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No, they thought they might be able to use another battery to bring mine back to life. It is a company from Edinburgh who had a stand at my local Farmers' market. They even said they might take my bike in part exchange if they got it fixed which would be great, as I have rather lost faith in...

Spoke to people at an e bike display today and they said they might be able to recharge the battery by piggy-backing it on another. I have to take it to their store in Edinburgh.

Yep. Same as mine. Giant had the best reviews when I bought the bike - no longer the case. Wish I'd never heard of them.

Can you post the pics so that I can see if it's the same type as mine.

I have had exactly the same problem with mine. Giant twist bought in February 2012. Battery will no longer charge. Unfortunately those batteries only had a 1 year warranty whereas last year's bikes had 2 year. I think your problem may be partly that you left it for 12 months - it does say in...