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Thanks everyone for their contributions, especially Artsu. An update on the story is that we took the bike back to the shop and the somewhat unhelpful salesman told us that we would be dealing with someone else who was the under manager. His attitude was very different and he listened to our...

Many thanks to Artsu & Rosie for their replies. One follow-up question please: is it likely that all “central motor” positions will have the same characteristics. For example, Shimano Steps & TransyX, plus others whose names escape me. Regards, Williec79

Hello, My wife and I are in the throes of buying a replacement electric bike to replace her now defunct Veloscoot. I should say that as we live in France our choice is limited to bikes sold here, but the advice I seek is not with regards to the brand names, but specifically as to which motor...

Hi There Shemozzle999, After all this time, good news at last. Two separate but related things eventually happened towards the end of March. One of the companies I had been pestering (Arelec) who manufactured the controller for Veloscoot, eventually replied to say that an Association had been...

Hi There Shemozzle999, After all this time, good news at last. Two separate but related things eventually happend towards the end of March. One of the companies I had been pestering (Arelec) who manufactured the controller for Veloscoot, eventually replied to say that an Association had been...

Hi there shemozzle999, Many thanks for your posting & for keeping a watchful eye on Veloscoot developments. I have been keeping in touch with MFC & their latest information (some 2 weeks ago just after liquidation was announced), was that by early to mid December, they ought to be in a position...

Hi Shemozzle999& d8veh, An update after I contacted the French company which apparently made the controller for our Véloscoot. Having received no reply after a week or so, I E-mailed the second name I had been given at the same company. The following day I received a reply from the first...

Hello d8veh & shemozzle999, This is a follow-up to my posting of last Wednesday when I said that I had planned to visit MFC the following day, Thursday 1st October. On one aspect, the visit went well, insofar as my wife and I were made welcome, and the Directeur Géneral (no less) & a...

Hello d8veh & shemozzle999, I bet you thought what an ungrateful twit for not replying to the last two postings. I have been in UK for the last 2 weeks or so on family matters, & although I checked emails, there were no notifications of new postings (no idea why), but regrettably I did not...

Hi Shemozzle999 & dhveh, Just to update you on the findings on my friends who have the same Véloscoot E-bike as mine, & who took my battery with them when going on a 5 day biking trip. My battery was used for most of the trip with the average daily journey being 45-50k. I am told the assistance...

Hi Shemozzle999, As it happens, my friend with the same Véloscoot is going on a 5 day cycling holiday next week, and has agreed to take & use my battery as you suggested. Will keep you posted on their return. From your earlier posting, what does "pcb" mean - sorry for my ignorance. I have sent...

Hi Shemozzle999, Still no response from "MFDC" - will try again. They have a few sites, although most are for "trade" only, which is quite normal in France. The one site I found which I could access, was for "after sales" and it came up in English - so I posted my e-mail in English. Perhaps I...

Hi Shemozzle999, Sorry for not replying on Monday, got delayed. Your detective work on "MFDC" was helpful. I have since discovered that they are a French manufacturer of bikes & their e-bike range includes the "EXS" models. Also your information has led to the discovery that they did the...

Hi Shemozzle999, Many thanks for your two most récent postings & I will follow both up. I need tobe away for à few days, but will respond on Monday.

Hi Shemozzle999, Apologies for not responding sooner, but still have no PC. Many thanks for the very detailed information. I have two points to make, the first is to ask if my last post crossed with yours, insofar as my problem has now worsened from "intermittent" to "constant". Even without...

Many thanks for the helpful comments Dave. As I have PC problem, I cannot attach photos as you requested. However, you can see details on www.veloscoot.com , &the site has an English option. I must add that the problem with assistance has worsened. It is no longer intermittent, as it now...

Following my initial posting & Dave's reply, attached are some photos & perhaps he can let me know if they are helpful or not. Since the first posting, the owner of a bike shop locally (from whom we bought our second e-bike, (make "Neomouv"), has told us that the problem is almost certainly a...

Hi d8veh, Many thanks for your reply. I did not think photos were relevant, but if you let me know what photos you have in mind, I will gladly provide them. Regards, Williec79

Hello, I have recently joined pedelecs in the hope of getting some advice or help from some of the more knowledgeable members or even some professionals out there. I am 70 years old and my wife and I havebeeb e-biking for around one year. We have lived in rural France for some time and last...