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Probably 2 days. It was dead, no lights when plugged back in, nothing to say it was charging. My husband has got an electric bike from another company so he is used to charging them. We rang within the 30 days return period so when we finally get hold of SportsHQ it's definitely going back.

Thanks for your reply. Pleased your friend hasn't had any problems. I am sure this bike has a faulty battery or connection. The battery is still dead after being on charge for 2 weeks. The bike has never been used. I feel like putting it in the car and driving to SportsHQ to resolve it...

My husband bought me a Cycolmatic power plus bike via Tesco. After having problems of the delivery of the bike (they sent an email to say it was despatched when it wasn't) so a day was wasted waiting for it to be delivered. I am very disappointed in the bike. It was put together by Halfords...

Yes I looked there not there. Got a reply from E Bikes who supply the bike. They said it was on the bottom of the bike frame where the stem goes into the frame. Found it now, difficult to see as its stamped into the metal and the frame is black. Thanks for your help though. Put where it is...

Just purchased a green edge CS2 bike. Need to get it insured but can't find the serial number on the bike. Does it even have one? I can't insure it without one. Contacted Halfords as they supplied the bike through my works cycle to work scheme. They have been as much use as a chocolate teapot...