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Thanks people, the bike shop is a reputable one that has been on board with electric bikes for some time. I'll get back in contact with them and if no joy I'll get in contact directly with Cube I guess.

After 8 months the bottom bracket is starting to make grinding noises and there's movement (in the wrong direction) on the crank arms of my Cube Hybrid Reaction Pro 500. The shop where I purchased the bike have told me the BB isn't covered by the warranty so I'm trying to find out how much of...

Charger arrived at last and managed to get out on the bike this morning. Rode to work (I know it's Sunday but lots on at the moment) over the heath with the dog in the backpack for the road bits. Didn't overtake anyone on a 'non e-bike' but had great fun trying out all the setting from Turbo...

Still no sign of the charger. Grrrrr. One last phone call then I'm shaming if no joy.

Thanks Andy. This is the longest couple of days wait. Email received saying charger has been dispatched. Unfortunately I can't be in tomorrow so will have to rely on the postie doing the right thing! As an aside and probably being completely politically incorrect in the world of cycling versus...

...the company (who I won't mention just to give them a chance to redeem themselves) who I purchased it from, forgot to include the charger in the box! Aaaaaargh. It brought up bad memories of a childhood Christmas when I got a radio control car but Father Christmas forgot the 8 double As...