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No it’s alright , it’s probably best that when I get something sorted and working properly that I just spend some time changing the settings while out on the bike. Trial is usually the only way I learn, with hopefully not too much error. I which there was an ‘e-bike for dummies’, especially when...

Wow, what can I say, you’ve given me a lot to think about, but I’m sorry to say that even though I’ve read it several times I will probably only at best be able to understand a tenth of it. I wish I could, believe me. You obviously know your stuff. Can I ask though, would it be possible to...

Have tried but it didn’t seem to make any difference. Starting to wonder if we have another dodgy controller.

Have taken a photo of the only mention of “torque” in our manual. Is this what you mean? We have it set on 1 at the moment.

Thanks, I’ve uploaded and video to show and I’ll have a look though the manual to find the current control setting.

Then a while later something strange happens. Everything seemed to work okay after changing some C1 & C2 settings. While we gradually increased the speed we got to 9 mile an hour then instead of screaming it dropped 2 mph and then we could increase it all the way up to 17mph. We couldn’t believe...

Hi, We tried the best setting that we found and tried p1 for a couple of settings, pretty random choices but no noticeable change. Still really high amp draw, 3 amp at 3 mph, and going up and over 10 amp. We went back to the original match of hall and motor wires, and tried the p1 settings...

Hi, Yes, the connections are all okay, we double checked them. Also put our old controller back on to test the connections out and everything works fine. Going back to the new controller, we then tried the P1 settings as you suggested, as we went down in steps of 10 we did eventually get one...

hi, thanks for joining in and trying to help. We remembered that Neal had said about C2 setting, we did change it tothe other choice on ourdisplay but it didn’t make it sound okay so we put it back to which ever one it was on to start with. We’ve just searched backthrough the chat to make sure...

hi Neal, when we first had the problem with the controller we got in touch with the supplier, today we received this worrying message, “Hi Dear, Just see it. We no see this motor before. And has sent the video to KT, they said it should the motor not fit the controller. KT controller can fit...

We couldn’t get out on the bike today as it was very stormy, so we tried the quieter settings again with the bike upside down, and added in the throttle this time. Some of them ended up in room 101 as you expected, some didn’t even turn the wheel with the throttle even though the motor sounded...

Okay thanks, if it doesn’t sound dangerous to you then I will give it a go, thanks again for all your help.

Thanks so very much, that sounds great, I will find a quiet car park somewhere (we have a few at the moment,) and find a way that we can safely try a few of them. Just one thing though before I try, is the fact that all of the quieter ones go over 10amps at pas 3 even though there is no load...

Hi again, we’ve managed to go through the different wiring configurations and found some that are definitely quieter. We’ve uploaded some videos showing some typical thing’s. Most had a common low quiet to louder rumble, a few that seemed quieter with no squealing but sounded louder in running...

The 36 wire thing that you mentioned sounds interesting, not sure what you mean

With C2 changed to 1 And on pas 1 it is difficult to get the motor to engaged. Working my way though it does engage but immediately noisy. In fact it seems as loud as it was with the throttle connected.

Ok, throttle disconnected, hall wire colours all the same when connected, 9 pin motor connector has arrows on each pointing towards each other.

Ive uploaded pics&vids to the cloud for you to see. 1 is a photo of settings 2 is running with throttle with noise 3 Is throttle disconnected. Only had a small amount of noise, only just noticeable but still there...

Not sure if any of this will help, but really really appreciate you taking a look for us. We’ve tried to adjust some of the settings. Here’s what happened C5 setting 0-2 the noise starts after a while, like on the video. 3-5 the noise starts immediately the wheel turns. 6-10 is similar to 0-5...

I found ‘hdb63nc150602455‘ on this motor, though cannot see any manufacturing name.