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Mid-2020, I had the same problem with arcing. Cytronex told me I had been fitting the bottle incorrectly, and this after I had used it successfully over 120 times! After a lot of to-ing and fro-ing, I finally agreed to return it for repair, and I am in Florida! Shipping was expensive and they...

You could call Cytronex in Winchester. They are normally very helpful

We have two C1s, one on our lightweight Comotion Macchiato (weighs 11.8kg without pedals) tandem in Florida and the other on a nondescript road bike in the UK. Initially, last year, I put a EU version (max15.5 mph) on the tandem on the advice of Cytronex for higher torque, but soon found that at...

Mark, just to try to put some balance into this exchange, I would like to mention that I helped fit a C-1 to a friend's Trek hybrid last summer and it took about 30 minutes. I thought the sensor attachment looked a bit flaky, but he has ridden many miles with no problems. We are considering...