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The former, I can freewheel pedal and the motor kicks in but it doesn’t work as a cycle ie the back wheel doesn’t rotate

I bought it 29 May 2018

UPDATE My Pendleton e-bike has died..... the pedals go round, the chain is on, but it doesn’t engage the back wheel. I can change gears but still nothing, completely dead. I’ve called Halfords who tell me to bring it in because it must be a ‘serious’ problem.... they said that every Pendleton...

Great, thanks, much appreciated

Thank you for all the comments. The bike is a somerby and I think you are all right in that I am probably expecting a bit much from it. My budget is £2000 max for a new bike and the key requirement is a battery that will cope with hills without draining

Definitely looks a bit space age!

I bought a Pendleton on offer from Halfords as my first e-bike. I wanted a ladies step through to use for improving fitness. I cycle 5 days a week, about 25 miles each time. But I live in a hilly area hence wanting an Ebike. After cycling 400 miles, I’m quite disappointed. After 200 miles a...