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Brief update: So, Rutland paid for and arranged collection. They have assessed the bike and agree there is a problem and are replacing the motor under warranty, so I guess, provided the bike comes back to me in good fettle, I couldn’t have expected more from an otherwise unsatisfactory...

I do agree with you mostly Crossroads, but as sophisticated as these machines are now becoming, it's inevitable that a few Friday machines will get through, it'll be how they deal with my problems that'll decide me on how good they are. Of course, it should come through perfect first time in a...

Little update. Unfortunately, when I got the opportunity to ride the bike, it's clear that there's some sort of problem with the transmission. The pedal assist seems to want to cut in inappropriately giving a kind of "clicking" sensation. Does it at any speed and under any or no load. Really...

Hi All. I'm pretty new to the e-bike scene having recently bought a Kalkhoff Agattu for my wife. Very pleased with that bike (from Rutland Cycling), so I've been on the look out for a Kalkhoff (or Riese & Muller) for myself. I would have looked at a well cared for 2nd hand but was lucky enough...

Hi All, The Riese & Muller Supercharger is a bike that I’m considering, however, I’ve recently seen a review where the owner felt that the bike surged fairly significantly with each pedal stroke. Strangely, the same reviewer felt that at any assist mode the bike didn’t really give him the assist...

Hi All, new to all this, I was wondering is it possible to restrict an unrestricted “speed model” that requires registration etc., in order that it doesn’t require said registration? If so, how would that be achieved?. Sorry if this has been asked before but couldn’t find anything. Thanks, Lee

If my wife doesn’t use her Kalkhoff for a week or so, the handlebar button doesn’t wake the bike and I have to press the on/off on the battery itself. From that point the handlebar button then operates fine. I believe it to be a “sleep” mode or similar? Could it be something like that?