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I am not thinking that it should be a warranty claim as I take responsibility for not removing the battery prior to charging. I do however take exception to the fact that they will not even entertain fixing the broken component and further the part is not available to purchase, which means that...

Almost the same problem here. Bike is about 8 months old and I think the pedels got turned while plugged in and broke the plastic battery ring off inside the charger plug. This was after the bike was about 3-4 months old, was told same thing from dealer that essentially to bad its not covered...