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Thank you Wicky and I will try Fli tomorrow - and I'm afraid that it was the company you mentioned who couldn't get the battery repaired - to give them their due, they did try very hard though. Gill

Hello, I'm from Herefordshire UK and I've had an electric bike for 6 years but unfortunately it needs a new battery and the Panasonic 46.8v, 8.8Ah NKY462B2 is no longer available - so I've had it re-celled BUT the company that did it didn't realise that the BCM has to be kept powered up...