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Will measure it and send to Andy, thanks :)

Not possible, the way the rack is designed it wont fit, that’s the only way we could mounted. anyway woosh could You please sens me extension cable.? The cable I got from bafang kit is waaay too shot. We’ve couldn't fit those rivnuts and we got the same locknuts You’ve posted and a. bit...

Btw woosh helped a lot but the screws provided are waaay too short that's why no rivnuts :

Me and my mate just spent 3 hours+ trying to mount rivnuts. No point they're barely holding anything. What do You guys think about this, it be strong enough?(photos) (Tbh just one of those 3 bolts seems to hold it pretty strong) I will also get velcro straps to wrap around the battery and...

Oh and one more questions, are the m5 bolts are coming with the mount or should I ordered a few of them?

Cool, thats how I though it should be mounted, thank You. I’ll let the forum know how it went when I get the battery tomorrow. And thank You everyone for helping out and woosh for sorting out the issue.

I’ve ordered and mounted one of the racks that woosh and forum recommended. Seems sturdy. I’M still waiting for woosh to send me the battery and a reply from woosh how to mount it, I think its pretty straightforward but now i rather double check everything

Woosh said that when the pannier rack is mounted they will pay someone in manchester to mount it for me, and they found a last 13ah battery and it will be sent to me and exchange for that battery, so hopefully problem will be solved.

I never wanted a bigger capacity and said I can't afford that. Seems like You guys don't communicate with each other well in the company. You administrator/manager called me 20 minutes ago and said You've got one battery(13AH) for me that's the same price and will send it me on Tuesday. So when...

They didn't said anything about paying extra in the emails, but I've checked on their website and frog battery is for 299 and the down tube batteries are fron 299 to 399. I didnt ask for a better battery. Just so this one to be replaced.

They emailed me and they said when I've got the rack mounted they will get it done for me by some guy in Manchestr. And they were supposed to exchange the battery fot the longer type one and get it mounted for me by this guy in manchester, just got an email that one of them will call me to...

I'm not saying You didn't know but someone in the company replied to me, said it's compatible and I exchanged few emails with that person and he replied it is and if I want to order. I replied and said yes if it's compatible for sure and asked a couple of questions, so there was a chance to...

Right. Soo I still need to pick one solution, and it can't be temporary - it will just mean I will loose the money. Should I buy the back rack? And how to mount the mount so it's most secure? Well that's not true. I've sent emails with like 6 photos of my bike 12 days ago.

LOL it's fine. I just want to get the battery mounted safely :) but thanks for looking out for me haha. The front basket sounds nice, lockable box too, whatever really that's safe - I just can't spend too much money, I'm way over my limit anyway. Who is where sorry? I'm close to Manchester so...

I don't want to have a go at woosh but I was expecting people who are selling me their product to advise me, and I emailed and spoke with them on the phone before ordering. that's why I'm kind of pissed of it's all taking so long to sort out and just be able to safely go to work without...

I needed it for yesterday because from yesterday I was coming back to the office and had to have it working to commute. I still need a solution and not temporary, that's why I got this kit and it's really great apart from the mounting issue and this that I feel like the mount is low quality and...

Well I emailed You a week ago with photos of the bike and mounting to handlebars... But doesn't matter now. I tried mounting it on top tube and it wasn't secure enough, after 15 minute ride the screws weer getting loose. So the only issue with a seat post rack is security as in that someone...

Not sure If I spoke to You over the phone or in email I spoke to 2 different guys? But I did send photos in the email multiple times and no one told me it's a bad idea, I didn't know. until I was told it could literally explode. And how would I go with mounting the mount You've provided on that...

Oh man , now I'm scared to use it! Also sorry for calling You mean! I just talked to people on reddit who were terrible so I was kind of expecting that anywhere now eh. I wish I could do backflips haha :) I used to jump around when I was younger... But now that's the bike I got so I had to...