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Thank you, I've found a bike shop who are willing to take a look so I can give them some clues...

Though not straightaway, and when tested apparently hasn't lost much voltage

Goes from full charge to zilch

I have this exact same problem too and none of the local bike shops are able to suggest anything except to replace controller, motor and battery one after the other, by which time I may as well have bought a new bike! This seems to be a common problem with this bike - if anyone has found the...

I have exactly the same problem on exactly the same bike - did you ever find out what the problem was? I can go between 4-5 miles with intermittent motor and then the battery collapses completely.