Search results

  1. S

    Repair time under warranty

    Thanks, email sent.
  2. S

    Repair time under warranty

    Thank you David, much appreciated.
  3. S

    Repair time under warranty

    Fair points if true flecc and thanks for the input, you would have thought for the sake of customer satisfaction that the odd case would be dealt with swiftly to protect the brand and secure customer loyalty, a small price to pay in my eyes, delayed times are fine if the bike is a weekend use...
  4. S

    Repair time under warranty

    Cheers for the good wishes d8veh, appreciated, and i agree that these bikes are sophisticated electronics wise, and that reaffirms my point that the bike should have gone back directly to Wisper, they have the expertise and know how as it's their product, had it been a mechanical fault on the...
  5. S

    Repair time under warranty

    Hi, Bit of back story for you as i think it's relevant as to why i chose a Wisper bike. Having knee and hip problems i was very pleased when i discovered pedelec bicycles as i could once again enjoy cycling, a standard bicycle is just to painful for me these days as i can't apply pressure...