Hi - new member here . I have an A2B Orsted which worked fine when i put it away before winter . The battery is full but the screen on the handlebar has a warning triangle with the letter C , where the battery capacity would normally be indicated . The booklet says that means " communication fault in the system " ( there are other warning letters for battery / motor /controller faults so I assume they are not the issue ) Any help please on what I need to do to clear this ? TIA . Mike
Help! A2B ORSTED FAULT
- Thread starter michaelol
- Start date
c = Coms fault so might be the sMMI not connecting/receiving a signal properly. Try removing it and cleaning the contacts.
Coms is usually a fault between controller and the display in your case the sMMI.
Coms is usually a fault between controller and the display in your case the sMMI.
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Also check any wire loom between the two for any damage or unevenness along it's length, tight corners where wires bend are a weak point and potential for a samml wire to break.
Possible water ingress or the light shorting to stay on, battery will need to be opened to gain access to the light ?
Hello
I have a a2b orsted e bike which was absolutely ok while ago, my children took it out display unit without off the button , then I’ve tried put display unit back and tried to on the bike but it doesn’t even getting on. I’ve tried clean all the studs several times but still No power, battery is ok and charging. Could someone please please help me how to fix this please,
I have a a2b orsted e bike which was absolutely ok while ago, my children took it out display unit without off the button , then I’ve tried put display unit back and tried to on the bike but it doesn’t even getting on. I’ve tried clean all the studs several times but still No power, battery is ok and charging. Could someone please please help me how to fix this please,
Hello I am a new member
I have a a2b orsted e bike which was absolutely ok while ago, my children took it out display unit without off the button , then I’ve tried put display unit back and tried to on the bike but it doesn’t even getting on. I’ve tried clean all the studs several times but still No power, battery is ok and charging. Could someone please please help me how to fix this please,
I have a a2b orsted e bike which was absolutely ok while ago, my children took it out display unit without off the button , then I’ve tried put display unit back and tried to on the bike but it doesn’t even getting on. I’ve tried clean all the studs several times but still No power, battery is ok and charging. Could someone please please help me how to fix this please,
Sounds like power isn't getting to the display, battery may have sleep mode or not inserted correctly.
The below is taken from the manusl.
5.9. Error indications and possible solutions
The system cannot be switched on(no indication on the sMMI display)• Has the battery been correctly inserted into its holder?• Have all plugs been correctly connected?• Are there any deposits (such as metal filings) on the magneticbattery plug? Please check this very carefully!• Is the battery "awake"? After 48 hours without being used, thebattery goes into a "deep sleep" and must be reactivated bypressing the battery button once.
• Has the sMMI lock been activated by the specialist dealer? If so,the sMMI only operates with the designated motor (see section3.2.14 - Anti-theft measures).• Do the sMMI contacts on the dock spring back properly? Pressthe 8 pins into the dock one after the other using your finger.Check if the pins spring back. If the pins are stuck, use contactspray.
I believe these bikes use CANbus comms , if you can't get it working then a dealer visit will be needed and possible firmware upgrade ?
The below is taken from the manusl.
5.9. Error indications and possible solutions
The system cannot be switched on(no indication on the sMMI display)• Has the battery been correctly inserted into its holder?• Have all plugs been correctly connected?• Are there any deposits (such as metal filings) on the magneticbattery plug? Please check this very carefully!• Is the battery "awake"? After 48 hours without being used, thebattery goes into a "deep sleep" and must be reactivated bypressing the battery button once.
• Has the sMMI lock been activated by the specialist dealer? If so,the sMMI only operates with the designated motor (see section3.2.14 - Anti-theft measures).• Do the sMMI contacts on the dock spring back properly? Pressthe 8 pins into the dock one after the other using your finger.Check if the pins spring back. If the pins are stuck, use contactspray.
I believe these bikes use CANbus comms , if you can't get it working then a dealer visit will be needed and possible firmware upgrade ?
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hello and many thanks for your reply, I have checked all your suggestio Including battery check and display studs etc but still seems to be working, I can’t on the bike. Bug battery itself is ok and seems charging too.
do you know any approved dealership in London please.
Two A2B dealers.
A2B
Unit 16 Bessemer Park, 250 Milkwood Road, London SE24 0HG ·
020 7737 1990
Hero Eco Ltd.
Electronics repair shop
80 Coleman St, London Ec2R 5Bj, Uk, London EC2R 5BJ ·
020 7489 6380
A2B
Unit 16 Bessemer Park, 250 Milkwood Road, London SE24 0HG ·
020 7737 1990
Hero Eco Ltd.
Electronics repair shop
80 Coleman St, London Ec2R 5Bj, Uk, London EC2R 5BJ ·
020 7489 6380