cyclotricity

peter chapman

Finding my (electric) wheels
Aug 16, 2015
18
1
49
Hi anybody got any news on cyclotricity? Has company gone out of business? I have one of thier bikes and i have been trying to obtain spares for a week. I have tried telephoning and just got 40 minutes of "your call is important to us" on two occasions, i have emailed several times without a reply and also left messages via facebook messenger. Am i flogging a dead horse or is there customer service and aftersales truly that awful.
 
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benji80

Finding my (electric) wheels
Oct 4, 2017
5
0
43
Reading
Ordered some parts from them a week ago, still not received them. Keep having to chase them up. On monday I phoned up and they said it would arrive Wednesday or Thursday. Phoned again on Thursday and was told the order had not gone through the system and I would definitely get it tomorrow. So phoned up again today and was told that the courier turned up early and it won't come until Monday. I am not going to hold my breath. It is a wonder that they are still in business. Avoid