Ebco m45 help please

[Kneebiker]

Hi everyone

Cheers for the addition to the forum.

I've built a few cheap conversions with front hubs a long time ago and did Bafang mid drive a few years back.

I'm now trying to help a mates wife with her bike as the ebike "expert" in our social circle! (I'm so not but all is relative!)

She has a ebco m45 which is playing up and won't work. The basic led panel is clearly flashing an error code sequence but I can't find an online manual to decipher it for love nor money!

Might anyone be able to help me? I

Thank you
Naz

 

[Deleted member 33385]

Is this it? (Click the "Read" button)

EBCO - ULC-UCR Range Technical Manual.pdf - Electric Bikes from ...

EBCO - ULC-UCR Range Technical Manual.pdf - Electric Bikes from Read more about ebco, display, bicycle, tranzx, motor and pedal.

www.yumpu.com

 

[Kneebiker]

Is this it? (Click the "Read" button)

EBCO - ULC-UCR Range Technical Manual.pdf - Electric Bikes from ...

EBCO - ULC-UCR Range Technical Manual.pdf - Electric Bikes from Read more about ebco, display, bicycle, tranzx, motor and pedal.

www.yumpu.com

Thank you but I'm afraid not. There is no lcd just a basic led panel and it isn't the one pictured. I'll get a pic for you later

 

[Deleted member 33385]

Like the one on Page 14?

Link

Yes, it's best to post photos.

 

[Kneebiker]

Like the one on Page 14?

Link

Yes, it's best to post photos.

 

[Kneebiker]

This is the only panel and it flashes a 4 shape sequence including H and 0

Ill try a video in the morning if the site takes them

 

[Deleted member 33385]

Chinese parts do seem to have very hard to track down error codes. If you're very lucky, it'll be a dodgy lead (check, especially the ends) or corroded contacts in the connectors (use contact cleaner and then dry). If not, check the battery for voltage and if that is ok, look for water damage to the controller.

 

[cyclebuddy]

That looks like a Tranzx DP27 display; it's a CANbus system. Apart from the mini USB socket on the display, there's a fault diagnostic socket behind the end panel on the rack battery for connecting to a dealer laptop. AFAIK, the entire bike was made by Tranzx (IIRC part of their "Mavis" range) and only branded Ebco in the UK market. My guess is you'll probably need a dealer to run their diagnostic tests.

 

[vfr400]

Instead of the Ebco manual, you should be looking for the electric system manual that comes from TranzX. This system is also used in other bikes, like the Raleigh Spirit.

I found this guide to TranzX error codes:

https://raleigh.zendesk.com/hc/en-us/articles/360001420613-Error-codes-on-tranzx-systems

If you can figure out the error code, we might be able to interpret it for you.

That page has some other useful links.

 

[cyclebuddy]

I found this guide to TranzX error codes:
https://raleigh.zendesk.com/hc/en-us/articles/360001420613-Error-codes-on-tranzx-systems

Pretty sure those codes only apply to the DP15/16 LCD display (not the OP's DP27), which can be used to run basic diagnostics on the display itself without the laptop. The Tranzx laptop diagnostics are very Bosch - display, motor, controller, pedal/speed sensor, battery BMS and it prints out a full hard copy report... and uploads new firmware too.

There is a link on the Raleigh site to access/download and install the Tranzx Logix diagnostic software c/w passwords, but I don't think that link works anymore. Halfords used to sell the M35/M45 I think, so they might have it.

 

[Kneebiker]

This isn't going to be easy!

 

[Kneebiker]

The tiny panel flashes "H" then "o" and then "t"

But not in that order, o then h then t

 

[vfr400]

Are you sure it's not 04E?

 

[Kneebiker]

Are you sure it's not 04E?

Pretty sure but I cannot get the video I took to upload. The definitive order and capitalisation is as follows

0 then H then o then t

 

[cyclebuddy]

At the risk of asking the obvious, did you check the battery voltage (in case the bike has been unused for a while), and the motor connector etc is properly inserted? It's an F15 front hub isn't it?

I'm personally doubtful that you're going to get any useful diagnostic info from the limited 2-digit "88" LED display as the DP27/motor/battery/controller all relies on CANbus comms. The DP16 - being a "KT3 size" of LCD - does do proper error codes, but even then it's simply "Motor fault - replace the motor". It's not really that helpful! If the "0Hot" is some sort of meaningful error code, you could try emailing J D Components' technical boffins (Tranzx's main depot/service centre) in Frankfurt?

 

[Kneebiker]

At the risk of asking the obvious, did you check the battery voltage (in case the bike has been unused for a while), and the motor connector etc is properly inserted? It's an F15 front hub isn't it?

I'm personally doubtful that you're going to get any useful diagnostic info from the limited 2-digit "88" LED display as the DP27/motor/battery/controller all relies on CANbus comms. The DP16 - being a "KT3 size" of LCD - does do proper error codes, but even then it's simply "Motor fault - replace the motor". It's not really that helpful! If the "0Hot" is some sort of meaningful error code, you could try emailing J D Components' technical boffins (Tranzx's main depot/service centre) in Frankfurt?

Voltage is fine on the battery at 41.8 and isn't losing voltage if left overnight. So I think it's ok

It is a front hub, yes. And I've tried the usual connections (well unplug, clean and plug back in!)

Thanks for the tip on the email to boffins, great idea

 

[Deleted member 33385]

Halfords sold EBCO bikes:

Ebco ebikes.

Their website is down; "Internal Server Error" I phoned them last week and told someone, who checked, was surprised. Their website is still down, and thewaybackmachine seems to have last cached back in June. The guy I talked to said they were not in liquidation, but now I am not so sure. Should...

www.pedelecs.co.uk

... might be worth asking if they have the diagnostic software.

There's also EBCO:

EBC | Electric Bikes

EBC is a British company dedicated to designing and developing electric bikes ideal for the new emerging ebike market.

www.ebco-ebikes.co.uk

 

[cyclebuddy]

Other than talking to Tranzx or hooking the bike up to the diagnostic software, I'm out of ideas.

But I wonder if your DP27 does the little boot-up "dance" first before displaying "0Hot", or does it just go straight to the error?

 

[Deleted member 33385]

Pretty sure but I cannot get the video I took to upload.

You can upload to Youtube and link, if you wanted.

 

[Kneebiker]

Other than talking to Tranzx or hooking the bike up to the diagnostic software, I'm out of ideas.

But I wonder if your DP27 does the little boot-up "dance" first before displaying "0Hot", or does it just go straight to the error?

Really appreciate all the help from everyone!

Actually it does do the the little dance first!

But only holds on the initial 0 for a few seconds before going into the error code on repeat

Sounds like I need a dealer or the diagnostic software on my laptop to get much further