Posting batteries?

[Sailfish]

Hi there

Apologies if this subject has been done to death elsewhere, I searched but didn't find anything.

I bought a replacement Li-ion battery for my Derby Cycles Technium Privilege - it came from a company in Germany, but despite saying is was a replacement for the battery my bike takes, it didn't fit.

The company have offered to refund me, if I send the battery back, but all the courier firms are telling me they cannot accept Li-ion batteries unless they're inside the item they are designed to power.

So does anyone know how I can get the battery back to them please? I'd be really grateful for some advice

Thanks, Sailfish

 

[Gubbins]

In a similar situation my very helpful local post office contacted head office who decided that the batteries were actually in the item they were powering. (An electric bicycle power pack) and allowed me to post it without any problem. This was about 6 months ago and was shipped within the UK.
Hope this helps..

 

[Sailfish]

In a similar situation my very helpful local post office contacted head office who decided that the batteries were actually in the item they were powering. (An electric bicycle power pack) and allowed me to post it without any problem. This was about 6 months ago and was shipped within the UK.
Hope this helps..

Thanks for that, one of the courier firms told me I couldn't send the battery unless I sent the bike too!

 

[Gubbins]

Thanks for that, one of the courier firms told me I couldn't send the battery unless I sent the bike too!

Perhaps you might describe the thing differently...
It's a rechargeable power pack that contains batteries... rather that a battery that powers an ebike

 

[Sailfish]

Perhaps you might describe the thing differently...
It's a rechargeable power pack that contains batteries... rather that a battery that powers an ebike

Definitely worth a try - thanks