Power issue

Leema

Finding my (electric) wheels
Sep 10, 2017
15
6
70
Devon TQ2
Hi
Having a small problem with my Rio MTB.
Whilst riding on power level 1 or 2 it appears to jump up to level five on handlebar display.
This is not an issue going up hill as I often use the throttle to climb hills but on the flat it is obviously using more battery power and reducing range.
If I stop peddling it goes back to normal but as soon as I start peddling again it goes up on the power monitor.
This does not happen on every occasion but more often than not.
Hope someone has an idea of the problem as my riding range is being restricted from my usual 50-60 miles on full battery
 

Woosh

Trade Member
May 19, 2012
11,097
8,275
Southend on Sea
wooshbikes.co.uk
please email support@wooshbikes.co.uk
If you can make a video, it will help us a lot.
Check also the pedal sensor. It is sandwiched between the chainring and the bottom bracket for any sign of damage like missing magnets.
 

Leema

Finding my (electric) wheels
Sep 10, 2017
15
6
70
Devon TQ2
Hi Woosh
Thanks for reply will check out pedal sensor later tomorrow before emailing support
 

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