Dear All,
On another thread today, Scott of 50cycles wrote:
"One final thing about being open, we strive to be transparent as possible."
In that spirit, I would be grateful for transparency on the progress of Mr Ching's offer to give free replacement batteries to those whose batteries have failed prematurely. It was made over a month ago on this forum and I understand that the batteries in question are with 50cycles, but not with the customers.
Given that "Customer service is paramount to us" (Scott) can we hope to see them in the very near future?
Cheers,
Django
On another thread today, Scott of 50cycles wrote:
"One final thing about being open, we strive to be transparent as possible."
In that spirit, I would be grateful for transparency on the progress of Mr Ching's offer to give free replacement batteries to those whose batteries have failed prematurely. It was made over a month ago on this forum and I understand that the batteries in question are with 50cycles, but not with the customers.
Given that "Customer service is paramount to us" (Scott) can we hope to see them in the very near future?
Cheers,
Django
