Whisper customer services

Talkingseds

Finding my (electric) wheels
Feb 20, 2019
18
1
Cheshire
Hi there, has anybody had any problems getting in touch with Wisper by email, are they still in business . It's not very good if you needed help and there is nobody replying to emails. Years ago the customer services was superb but now it's hard to get a reply for weeks. Thanks
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
5,207
2,509
Telford
They're probably all on holiday. They left behind a woman to forward messages, but she caught her husband having an affair with the pretty girl across the road. Now she's too unhappy to do anything, poor thing. Don't worry, it'll soon sort itself out. Can we help you at all?

P.S. If you see her, tell her that there's a vacancy in my household for someone with good wife skills so at least she won't be out of a job.
 

Wisper Bikes

Trade Member
Apr 11, 2007
6,248
2,217
69
Sevenoaks Kent
Hi there, has anybody had any problems getting in touch with Wisper by email, are they still in business . It's not very good if you needed help and there is nobody replying to emails. Years ago the customer services was superb but now it's hard to get a reply for weeks. Thanks
Hi,

We are very much open and available. Please check the email address you are using.

Use support@wisperbikes.com or call us on 01732 762393.

We are not on holiday and do not use a message service.

All the best, David
 
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Wisper Bikes

Trade Member
Apr 11, 2007
6,248
2,217
69
Sevenoaks Kent
Hi David, thanks for getting back to me, I used this email but never got a reply . Thanks
Hi Joanne, we have checked our records from the 27th June and cannot find your e-mail. Please resend it and copy me... david@wisperbikes.com or call our support team on 01732 762393. Sorry for any inconvenience.

Reading your message it seems that you have left the battery flat for some period of time. This is probably the cause of the problem.

All the best, David