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Hi there, I would need some advice again. I had to change the inner part of the crank spindle as it was very loose and didn’t work From this moment the pedal assist doesn’t work. Everything seems connected inside. Anyone knows what could be happening? Thanks very much Belén

Hi there, My pro rider e-tourer has a bad noise coming from the break on the rear while and stops abruptly when using it. It is annoying and scary as it is not working properly. Anyone knows how to sort it out please? Thanks guys for your wonderful help Belén

Hi there, I am Belén. I used to have an e bike Cyclamatic power plus. It stopped working. A friend tried to help and changed the brushless motor and did not work. Since that the bike is dissemble and I have not been able to use it... I bought a second hand pro rider e tourer and same thing...

Hi there! I bought a new battery for my cyclamatic powerplus from aliexpress. I had to change the connections because the polarity was the oposite and I did it in the bike instead in the battery. It was charging very well and very powerful in the beginning, but 2 months ago started not charging...