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Bike was "repaired" by halfords under warranty and a new battery holder has been fitted by them (watford branch) but be careful what you wish for they have seriously damaged the battery terminals and had to replace one of the terminals on the bike. To say i am not amused would be a...

following up from this i have taken the bike back to halfords and got a different guy from last time and you can buy the spares direct from them the battery holder is a complete assembly and their computer said £42 but we will see when i was explaining the issue i went to one of their floor...

hi cyclebuddy thanks for the reply yes the setup does seem unique to the older suntour hesc setups the battery and the actual bike has been fantastic just a shame the parts are not easier to get hold of. managed to find my original receipt for the bike and i could have sworn i got it in june...

hi nealh one side is a generic style washer but the one thats broke is a more machined part on the outside it has the locating peg that fits in the frame but on the inside it has a machined slot that fits inside the hub i assume its a system specific part. the battery holder part i need is the...

hello everyone Now my crossfire E bike is out of its two year warranty period i need a few parts the battery carrier plastic lower housing (terrible design broken 2) and the brake disc side anti rotation washer obviously now its out of warranty halfords are useless and want to order a whole...