Good morning everyone.
I have a Bosch 400wh battery that i have used with my Haibike Xduro Urban for the last couple of years. It had always worked perfectly until a few months ago when it was failing to charge. The LED charging status on the side of the pack would blink for a few seconds when the charger was plugged into the terminal and then it would fail to charge and the LEDs would remain static.
I thought the cells had failed as the battery had had a continual heavy use and had certainly exceeded its expected life of 500 charges, so i contacted Jimmy at InSat in London who has kindly recelled it for me, but the issue still exists. The cells he has installed are chargebale and are showing as charged independently of the Bosch system when he tests it, but when plugged in the charge status atill only shows two bars and it will not charge correctly.
Any ideas please? Do the batteries require/respond to any kind of firmware updates etc? I have tried the reset function when holding the power button on the side of the battery with no change.
I'm not particularly electrically minded, so please excuse me if i ask questions if the more technical among you use terminology i need clarification on! Laymans terms would be greatly appreciated
Regards
Simon.
I have a Bosch 400wh battery that i have used with my Haibike Xduro Urban for the last couple of years. It had always worked perfectly until a few months ago when it was failing to charge. The LED charging status on the side of the pack would blink for a few seconds when the charger was plugged into the terminal and then it would fail to charge and the LEDs would remain static.
I thought the cells had failed as the battery had had a continual heavy use and had certainly exceeded its expected life of 500 charges, so i contacted Jimmy at InSat in London who has kindly recelled it for me, but the issue still exists. The cells he has installed are chargebale and are showing as charged independently of the Bosch system when he tests it, but when plugged in the charge status atill only shows two bars and it will not charge correctly.
Any ideas please? Do the batteries require/respond to any kind of firmware updates etc? I have tried the reset function when holding the power button on the side of the battery with no change.
I'm not particularly electrically minded, so please excuse me if i ask questions if the more technical among you use terminology i need clarification on! Laymans terms would be greatly appreciated
Regards
Simon.
