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Thank you. I purchased a new battery the same 'size' as the one the bike came with, but unfortunately it came with a different base. I fitted the new base, wrong way around to start with, then changed it around. Only to find that the battery is worse than the one I took out, it doesn't go...

Hi, I need a replacement battery and want to know the exact battery details that came with the bike. The battery supplier is asking this..... I need to know the power of your motor which is marked with W (i.e 250W). Many thanks

Thanks for your message. I managed it, the screws had a nut underneath.... Doh... Fiddly job but new battery installed. :-)