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Thanks. I'll have a go at this in the morning.

Great, thanks: I'll have a look at this in the morning.

Thanks. All of that will help if I do get as far as considering changing the controller. To clarify, when you asked me to show you a pic of the battery connection, you meant dismantling the battery receiver/cradle and opening it up as in your linked photo, right?

Thanks for being patient with a newbie :) A dumb question perhaps, but what exactly do you mean by the battery connection?

Yeah, I think that's probably the best option, assuming it isn't delayed indefinitely. If a replacement LCD doesn't resolve the problem, I might have to think about getting my hands dirty and replacing the controller and LCD myself rather than spending more money on a replacement controller as...

In all honesty that sounds a bit scary. I briefly dabbled in electronics in my youth but it's several decades since I last wielded a soldering iron. What other options do I have? I could buy a new display when they come back into stock: in the worst case scenario it wouldn't resolve the problem...

I can only find one connector between the display and the controller. If there is another one, I think it must be hidden inside the downtube.

Following everyone's advice, I've unplugged and inspected all the connectors I can find on the bike (controller to LCD, brakes and hub motor). Everything looks to be in order: no sign of obvious damage to pins or water ingress, and all connectors are pushed together as snugly as they will go. I...

Just been having a look and not found any obvious needles in this particular haystack. (Will post separate update below.) Everyone here knows far more than I do, so I'm doing my best to take all advice on board

Done that: empty. I assume it must be a forum glitch.

Yes, done that: everything appears to be checked as it should be. I did get one single email notification about an hour ago, alerting me to one of the replies here. But no others.

Thanks, I'll try to have a proper look in the morning. As to breaks in the wires, should I just be looking for obvious, visible holes or splits?

General question for anyone: my forum preferences seem to suggest that I should receive an email notification whenever someone replies to something I've posted, yet I haven't received any email notifications at all. (I've checked that they haven't gone to spam.) Is there a known issue with the...

Thanks. I'll report back in the morning when I've removed the display from the bike and had a closer look.

Thanks for replying, I appreciate it. I already did that with the connector between the hub motor and the controller and the one between the LCD display and the controller. Are you suggesting I should also do it with all the other connectors (brakes, front light, etc.)?

Many thanks for replying, I appreciate it. If I'm understanding correctly, either the display is cooked or a connection between the controller and the display is broken, right? If that's the case, if it is the display that's at fault, my only option would be to wait until the manufacturer...

Thanks for taking the time to reply, I appreciate it. This may indeed be the case, since if I ride the bike the motor does indeed activate. (The bike did come with an optional throttle but I didn't install it.) From memory there are neither screws nor distinguishing marks on the LCD. I'll...

Hi all, First-time poster here. I’ve had my ebike just over 2 years and in that time I’ve covered nearly 4,500 km. I absolutely love riding it; it honestly feels like some of the best money I’ve ever spent. My bike is an Eleglide M1 Plus (see here – it seems to have now been renamed the...