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Good news! Have you spoken to Norman about the parts? Wow image is huge, does anyone know how did I do that? All the best David

Brakes OK Now Thunder457 Junior Member Join Date: Jun 2009 Posts: 19 Thankyou David. I will do as you ask, in the mean time though will you exchange my bike as I use it for transport(obviously)for work? How long will your tests be? And will you report back to the forum on the...

Replacement cogs Hi Mussels Flecc is absolutly on the ball as usual, you certainly don't need to destroy anything as this is a perfectly normal maintenance procedure for radial gear hub motors, it really does only take about 20 minutes. It would be worth changing them sooner rather than...

Research Shame they didn't do some serious research then Tim! :D All the best David

The tall and the short of it! Hi Mutiny Thanks! I will get down again but the hard part is staying there. Here are the first images of the 28' large frame 906Alpino. Here I am 22 Stone and 5'6" And here's Anthony our Australasian General Manager 12 stone and 6'4" The...

Less powerful? Hi It is unusual for a Wisper to be described as less powerful and lower quality than other bikes, I wonder if the battery was fully charged? The huge Wisper battery capacity does mean that the bikes are often left for a long time without charging, I will call Phil to check...

Weight This is all very appropriate as I am just about to embark on another massive diet. My last one was 4 years ago when I managed to loose 9 stone getting down from 21 to 12 however I am now back up to 22 this has happened 4 times during my adult life each time I have ended up at least a...

Best Bikes It was disappointing they did not ask for a Wisper Bike to test and obviously the Kalkhoff wasn't invited or they would have been up there too. Can't complain though its nice to see the others getting a bit of publicity, all good for ebike sales. I must say I really don't get...

Purple rain Hi Straylight, bang on a usual! Tadpole please tuck them up out of the wind and rain. All the best David

Wisper battery 7 months old. Hi Tadpole, I hope you have much enjoyment from your Wisper and thanks for your business. The battery will have been topped up during the 7 months so since production, you will not have any problems. All the best David

Coma Hi DP Yes they should be checked. All Full Service Wisper dealers will check them before they are sent out. There is a list of them on our website. It is not recommended that people buy from Internet suppliers, they do tend to be cheaper but you don't get the full Wisper service...

Hi Bob thanks for your comments, even when the battery is dormant the battery management system constantly checks and re balances the cells thus using power. The sleep mode stops this process so any power in the battery is not depleted as quickly. If only I could find a battery as efficient as...

Off ebay or out of China? Hi Sir Bob I was referring to a post made earlier in this thread regarding the the length of time Lithium batteries can be left without charging. More than 90% of all lithium batteries come from China. I don't know of an electric bike with lithium battery that...

Batterys and delivery Hi Dynamic You made a very good and valid point. I have been to the factory today and asked your question. The batteries are absolutely fine after a 70% charge they get at the factory for 6 months. After that they should be fully charged and you are away. One...

Gutted Me too Dave :( New battery on it's way! Sorry for the messing about. All the best David

Brakes Hi Steve well done mate it all sounds superb. Regarding the brakes, there really should be nothing a bit of adjustment wont cure, if you speak to your supplier or failing that Norman at service@wipserbikes.com we will sort it out for you. All the best David

Keith Sorry to hear about this problem and thanks for your patience re this. I have been back through your posts to try and get an understanding of the problem but I need to ask a few questions please: How old is the bike? Have you always had problems with the front brake from...

Working Hi Kabadi I am delighted to read that all seems to be well again. If you have further issues I am sure we can look at sorting this out under warrantee. All the best David

Praise indeed. Thanks Alex and Sraylight, it is a real bonus to read our service is appreciated! :) Best regards David

Doa Hi Dave Sorry to hear about the problems, yes of course we will get it sorted out straight away. Who supplied the bike? It may still be a fuse problem have you spoken to Norman, service@wisperbikes.com ? I am off to the factory tomorrow and will be out for a week but Norman will...