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Due to the number of complaints we have received regarding Electric Bike World Southampton we have decided to take away their Wisper dealership. If any one has any issues with Wisper bikes purchased through EBW please refer directly to me miall@aol.com or Norman service@wisperbikes.com...

Electric Bike World Electric Bike World Southampton Thanks Seeker for your post, I am so sorry you have experienced such problems if there is anything we can do to help please ask. As you can imagine this is not the first time we have had reports of Electric Bike World's incompetence when...

Ball and chain Unfortunately not Robin, maybe next year if all goes well. The technology is coming from silicone Vally and is being developed for computers and phones so that charges will last 4 times longer than at present and will not need replacing in the life tome of the equipment...

LifePo4 Hi Eddie We are of course watching phosphate batteries with a keen interest. One of the problems is that they weigh more and have a larger volume that Li Po batteries. We have fitted a Wisper 14A battery box with LiFePo4 cells and can only fit 10A. We will probably be bringing a...

Battery prices Thanks for that Flecc. We still subsidise the battery prices hence the competitive prices, we will soon be removing the subsidy which will bring is back up to the same level as other high quality batteries. The 2010 price for a new 36/14 will be £599 including VAT or...

Battery Hi Kabadi I have checked your serial number and the battery was manufactured in May last year so you will not have any problems due to it's age. Have you tried running it flat and recharging a couple of times, that always helps. If you are still having problems you will need to...

Welcome Alex! I am delighted you decided to join the growing clan of Wisperers! We really must start an owners club Straylight! All the best David

Thanks Hi Straylight I agree, the Wisper is all about choice, hence we shy away from torque sensors. We believe the rider will be able to decide on the power he or she requires more efficiently than the bike and adjust accordingly with the throttle and the power choice! All the best David

36 or 37? They are 36V batteries, the cells are 3.7V each and there are ten of them but I felt calling them 37V was confusing matters so everything is being changed to 36V now. The max output is about 42V. You will notice a drop in power as the battery discharges much like a tourch, if...

Range Hi Guys Range so much depends on so many variables. Use of the throttle is a big user of available power, If the bikes it de-restricted this will reduce about 20 to 25% of the range. Tyres need to be fully inflated. The number of times you stop and start has a huge effect...

Spokes Norman is also available on service@wisperbikes.com All the best David

Battery Hi Kabadi The first thing to do is to let us know the serial number and we can let you know how old it is. If it has been left for several months without half charging the battery the range will certainly have been effected. We would be happy to put it onto the trickle charger...

Handle bar positions Hi Mike I am exactly the same height as you and I have set up my bike to be extremely comfortable, the Eco does not have adjustable handle bars however if you contact Norman at Service@wisperbikes.com he will advise you on whether our adjustable fitting will fit your...

Passing off Hi Bigbee Yes there was a connection, the guy who started the copy was a sales rep at one of the factories we worked with in the early days, he liked the idea and pinched it! We don't have a patent unfortunately, but do have a design registration but as these frames actually...

31kg Copy Thanks yes I know this 30=kg monster, it is made by Cycleman, we have had people from all over the world contact us with problems thinking it was a Wisper. Now we ask for frame numbers before we offer advice to individuals, we were wasting so much time on them. It still amazes me...

Thanks Dan! Thanks Dan for your help. I have written to the seller asking him to change the tittle of the Auction, I think he is clear that this is not a Wisper, which of course it isn't! His description is misleading, is it a 36V battery? Are the gears Shimano? I would hate to think...

King Richard lll Didn't Richard the third once say A Wisper xc! a Wisper xc! my kingdom for a Wisper xc! Or was I dreaming? :confused: Regards David

Good day It sounded great, I am so sorry I wasn't there. I have been back in hospital again today for another nebuliser, I think the time has come to get fit enough for next years challenge. My doctor said today "Death is natures way of telling you to get fit"! :eek: Well done to you...

I have to admit! I have to admit that I have only spun the wheel to see the effect of the gears in the motor. I have asked Dick our manager in Shanghai to contact Bafang and Dapush for their views. I will of course report back. all the best David

Spokes Hi Vikki I have PM'd you with Normans address. We will report back in due course. Many thanks David