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Brakes Hi Robin I would be pleased to get you a set sent from China, if you would like help please email me on miall@aol.com What make of bike do you have? Best regards David

Green light Hi Hardrock Thanks for the glowing report, I am really delighted you are enjoying your Wisper! You may well have a green light on after only 50 miles or so in the conditions you describe I beleive you would get nearer to 70 miles as achieved often in road testing in New...

Hi Darren Hi Darren good to meet you again. As you know we too are a small company working with a trusted supplier. We too work on tight margins and keep our overheads very low indeed. We do have a full time service manager, Norman who works with our dealers and customers to offer help and...

Electric Bike reaches Japan Guim has just landed in Japan for the journey from end to end. The Web site is now up and running almost perfectly with a map showing his progress. EBWT - Electric Bycicle World Tour It's worth a look. All the best David

Brakes Hi Steve I hope the tests work out OK. Don't forget we have stock of the much improved brakes that are used on the current Wispers. All the best David

806fe Hi John Thanks for that, we agree there should be an on off on the handle bars and will be putting one on later, We are looking for a strong telescopic handle bar tube. The assistance gets greater the faster the pedals are turning. We are considering running the bike with the...

web error Thanks Flecc, I must have been asleep! :confused: Regards David

905 Hi Paul and thanks for your kind words. We are cureently trying to encourage customers to buy their Wisper locally so if there are any problems they can be sorted out easily and quickly. We are hoping to introduce free labor on all warranty issues for the first year which will be...

806 Battery Hi Andy You were lucky, there are only a few in the country at the moment although they will be in stock next month. The 806 battery and rack is £420.00 but we will not have spares 'till the end of July. The battery will work with any 24V motor through the correct...

Retaining ring David Sounds like the retaining ring that holds the chain guard support may have come loose. This also secures the pedelec sensor. I am attaching a photo that shows all the bottom bracket components (for two different bikes - yours are on the left of the picture). Its the...

Electric Bike World Tour underway Good Day Pedelecers! Last week, Guim finally set off from the Bird's Nest Stadium Beijing China on his Wisper 906/905 hi bred World Tourer to tour the world on a journey covering five continents and now 80,000km. Apart from his Kenda rear tyre...

Pump My pleasure Paul, and Mussells I will bring one with me. Best regards David

Charge Hi OWT As usual Flecc is spot on. It simply helps balance the cells especially after the battery has been left for a few weeks since the initial charge was made. The flatter you run the battery the better but the long charge is the most important part of the process. All the...

Pump Hi Paul We are getting three pumps in to test hopefully next week, maybe you could let us know what you think, we are loathed to buy 1000 of the things, as we did last time, and discover they are useless! Pleased to hear Norman is looking after you. All the best David

Charger Sorry, you were perfectly clear, it was my misunderstanding. The chargers are available from your supplier at £85.74 including VAT. All the best David

Retro fit Hi Elephants Sorry the Hi Lo boxes cannot be retro fitted. They do not work well. All the best David

Charger Hi EC Delighted to read you are enjoying the bike so much! The new chargers will be available for the same price as a standard charger i.e. £70.00 but there is really no need to keep one as they will only be of use occasionally if ever. I am sure TETS will sort out the snow...

Battery life Hi Andy No not really as the BMS and standard charger will normally balance the cells, however if something goes wrong with the usual balancing system, this very slow charger will sort of "re boot" the battery. All the best David

Legal? The legal requirement in the UK is very certainly 250W rated, the question is what does that mean and who can test it. The 500W will be sold as an off road kit, but we will strive to find out if we can call it legal. All the best David

Light weight bike Hi Andy, thanks for the interest. As Eddie says, the battery and motor are what makes up the weight of any electric bike. The only way to reduce this is to use a small battery and low power motor. The 905 range has an alloy, frame, rims, bars, etc so would be...