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This is the Torque sensor I have and the 2 broken plastic sections are where the red crosses are. Not sure if glue will hold still allow the movement needed to trigger the sensor power.

Hi All, I have a Raleigh Velo XC and posted here about it last year, regarding intermittent problem with pedal assist. Finally took it in for repair this week, and bike shop have advised it is the Torque sensor that as failed - in fact it has actually broken in half. They contacted Raleigh...

Hi All, I have a Raleigh Velo XC, which I bought 2nd hand a couple of years ago. Its been working fine until the last few weeks, when sometimes seems a bit slow to kick in on pedal assist. Last week hubby jumped on and belted it, changing through all the gears and it seemed better. Today...

Hi, Just wondering if anyone could advise on best way to ensure good health of bike batteries when only infrequent leisure users. Thinking of picking up a couple of ebikes and looking for deals at the moment, but know that batteries don't like being idle and with winter coming, they may be...

Thanks for replies. Checked fuses in charger and battery and both seem OK. Re-soldered a connection that looked a bit weak in the battery box, but still nothing. Not sure where we go from here ... there is a local electric bike shop but they charge £15+VAT to run a battery/charger test ... any...

My hubby has a Thompson K2 Style electric bike, and after spell of not using, put on charge for a trip out last weekend. Charger showed red light when plugged in, so left to do its thing, came back a few hours later, light was out so thought all was good. When he fitted battery to bike, it...

Going to try it again, sealing in the bearing with a new supply of Loctite 641 bearing retainer (old bottle he used before was ancient and probably past its best although it worked for a little while). There is no sign of wear on the bearing whatsoever, so don't think that is the cause. I think...

The bearing sits in a housing, and is very slightly loose - not enough clearance to fit a larger bearing, but just enough to allow movement. Hence the bearing sealant fix, which seemed to solve it, but hasn't lasted. Thinking of trying again with stronger bearing fit sealant. I'll try to get...

Hi All, Well our "repair" lasted for 2 successful outings - couldn't believe bike was so quiet - until this week when the problem recurred. Hub now stripped again and looks like exactly the same problem as before (detailed above). Now thinking might have to get a replacement hub. Seen these...

Hi all and thanks for latest replies. Was going to get some photos, but hubby had already started putting hub back together so too late! We stripped it down completely, and separated the 2 halves - rotor and stator I think they are called? Anyway, there was slight wear on one edge of the...

Thanks, will have a look :)

Thanks for replies. Rather than leave it and have the same problem next time we go out, we decided to investigate. We opened up the hub yesterday, took out the motor with the planet gears still attached and powered it up and it is making a lot of noise considering its not actually driving...

Some shots of the the beast ... not exactly a thing of beauty and a joy to behold! And views of the hub itself. If it is the clutch, how do I get at it and what needs doing to free it up? If you need anything closer or more specific, please let me know. Any advice much appreciated, thanks

Thanks. Its really odd as when we got home we didn't take bikes out of van straight away. Just got them out to put away and the wheel is running almost silently now, not as much drag either. To my untrained eye, that might still point to worn bearing, as now its cooled down its not binding as...

Thanks for reply. We were thinking possibly bearing related, so will open it up and have a look.

Been out for first time this year on bike today. Its a Synergie, I think I narrowed it down to a "Brio" model, but bought 2nd hand with no other details so not 100% sure. It seems to have developed major drag from the motor wheel, whines even when pushing it with no motor engaged and when...

Thanks all for reply and advice! Yes it is a drum brake, sometimes seen it referred to as a servo brake too. Its one like this: Steel 95mm bicycle Servo brake - Product Picture From Wuxing Bicycle Co., Ltd. The lever and cable are moving freely but I guess that doesn't mean its...

Since my earlier post, we've offloaded the bike from the van, and found its working normally now. No more drag on the back wheel and it runs freely when spun by hand. Not long before I noticed the problem today, we'd done a short downhill section, and I'd been braking pretty hard, so maybe...

My love affair with my bargain Synergie which I bought last month for £100 ended today ... OK lets say its temporarily suspended ... hopefully ;) Perhaps someone can make a few suggestions what to look for please? Been out for about 3 long rides lately, using a mix of pedal only, pedal...

Both hubby and I have electric bikes - Mine is a Synergie and his a Thompson. We are hobby cyclists, so don't use them often, and we are therefore not sure how best to care for the batteries. After a ride yesterday, my bike is still showing 3 lights out of 5 on the power gauge, and I am...