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Thanks David, Sorry for you giving you a hard time.. It appears that this rarely happens with Wisper products, I appreciate your help. Jon

Huge thanks to d8veh! Top bloke! Bike is back up and running, very happy chappy here :-) David if its possible to get the replacement part please let me know, Ill give you my address. Also a third hand would be good if you have one knocking about. Thanks again mate!

Also David, just dropped an email to Nick at e-bikes who said: " This bike was checked by Wisper before being delivered to us as we were aware of this issue and where told that this no longer needed to be done as the code number on the hub motor did not match the faulty batch. I even have...

I had a window in which I had to purchase the bike as I used the CTW scheme. No body locally stocked them. They still don't I just checked Supreme Cycles in Crewe for example. So I actually went out of my way to buy Wisper, by purchasing blind on-line. To be honest I don't need any more advice...

Hi David, Thanks for posting. I purchased the bike from e-bikes direct. I've spoke to them recently and they have offered to pay for a local shop to fit the new wheel. Shame about this really as I love the bike and have chosen to use it as my main form of transport. Just a bit of a pain as...

Thanks d8veh! Ill have a pop at it this evening if I have enough light. Your offer is very much appreciated, however I'd feel much less of a man to ask for help right off the bat ;) Good to know you are local though... Ill drop you message if I get into a mess.

Called Wisper myself, they knew how I was. The solution is just use the cable ties provided :-S Apparently the Eco was the only bike to have the electrics come out on the left hand side. Word of advice would be, check your Eco 905s have a tight grub screw... Im still not too happy, but if it...

Well Ive been told to 'expect an email from Wisper' some time today. Ill ask them if the newer bikes that have this upgrade also have a different frame to support it. Thanks for your quick replies all. Jon

Yes, Im actually in Telford now!

Im in the Midlands, they are London way. The bike was brought online.

So I've recently (January) purchased a new Eco 905 via the cycle to work scheme, which has been great up until 2 weeks ago. The hub has a cover held by only 1 small grub screw, which worked its way loose causing the hub cover to come off. This exposed the motor rendering it useless. Bit gutted...