So I've recently (January) purchased a new Eco 905 via the cycle to work scheme, which has been great up until 2 weeks ago. The hub has a cover held by only 1 small grub screw, which worked its way loose causing the hub cover to come off. This exposed the motor rendering it useless. Bit gutted as I was 10 miles from home, and had to cycle the tank home under my own steam. You don't realise how heavy these are until this happens.
Contacted the shop who intern collect the old wheel and got Wisper to send me a new one. The new one came fast enough but I found that the electric cable from the hub is on the other side? Its now on the chain side of the bike. The cable will have to tied to the frame but there's not much room due to other cables following the same arm. Also the controller box only opens on the left hand side?
Shop has told me that Wisper confirms that this is the correct 'upgrade' and will be in contact shortly....
Now did the shop send me an old unit or did Wisper slip up and sell discontinued parts?
Contacted the shop who intern collect the old wheel and got Wisper to send me a new one. The new one came fast enough but I found that the electric cable from the hub is on the other side? Its now on the chain side of the bike. The cable will have to tied to the frame but there's not much room due to other cables following the same arm. Also the controller box only opens on the left hand side?
Shop has told me that Wisper confirms that this is the correct 'upgrade' and will be in contact shortly....
Now did the shop send me an old unit or did Wisper slip up and sell discontinued parts?