Help! help replacing or sourcing these handle bars they are from a mario bike all in one with 5 bolt plate that clamps to same underneath, they have cracked

Only-Me

Pedelecer
Nov 8, 2024
74
8
Thanks for your reply i took them this evening to a place in newburn newcastle upon tyne called specialist weilding services they do all kinds of repairs but they said the should be ok after weilding but i should look for an alternative just in case they go again.
im picking them up after 4 pm today and price for fix is £45 very reasonable i think i will post pics of the repair but i did look online and could not find anything simular.
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
8,552
3,880
Telford
Thanks for your reply i took them this evening to a place in newburn newcastle upon tyne called specialist weilding services they do all kinds of repairs but they said the should be ok after weilding but i should look for an alternative just in case they go again.
im picking them up after 4 pm today and price for fix is £45 very reasonable i think i will post pics of the repair but i did look online and could not find anything simular.
Those bars are custom made for that bike. I think I've seen other versions of it under different brand names, but whatever they are, you'll only be able to get them from the manufacturer. Some of these Chinese suppliers are quite good at helping when you have problems, but you must use very simple and clear language, and pictures help. Add some arrows to your photo and add the words "cracks" to each one, then say, "Please see photo. I need replacement handlebars. Can you supply me with some?"
 
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Only-Me

Pedelecer
Nov 8, 2024
74
8
Those bars are custom made for that bike. I think I've seen other versions of it under different brand names, but whatever they are, you'll only be able to get them from the manufacturer. Some of these Chinese suppliers are quite good at helping when you have problems, but you must use very simple and clear language, and pictures help. Add some arrows to your photo and add the words "cracks" to each one, then say, "Please see photo. I need replacement handlebars. Can you supply me with some?"
I will contact mario bike as you stated it can be difficult explaining things so it is not lost in translation as last year I did try to get a replacement plastic controller box that fits to the bottom of the frame and after sending over 10 pictures and lots of txt they kept replying “so you need a new frame” so I gave up after 2 weeks ping pong messages and no further forward as it was quite frustrating .
 

saneagle

Esteemed Pedelecer
Oct 10, 2010
8,552
3,880
Telford
I will contact mario bike as you stated it can be difficult explaining things so it is not lost in translation as last year I did try to get a replacement plastic controller box that fits to the bottom of the frame and after sending over 10 pictures and lots of txt they kept replying “so you need a new frame” so I gave up after 2 weeks ping pong messages and no further forward as it was quite frustrating .
One picture of just the thing you wanted and 6 words of text would probably have brought you success. They can't understand English, so you have to keep it very simple and clear. Doing that, I've never had a problem when dealing with the Chinese.
 

Only-Me

Pedelecer
Nov 8, 2024
74
8
Went for the repaired bars this afternoon but they had not been done the workshop was very busy and they said tomorrow dinner time they be done do on happy to wait then I will photo the repaired bars to post back here also will contact Mario bike with better picture of what I require and keep it basic :)
 

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